Job in Luxury Hospitality: Whitegold Hospitality - GC Kollection chalets is looking for... Experience manager
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Sought position:
Experience manager
Ref ID: n°63952
Town: Tignes
Country : France
Contract type: Fixed term contract (Seasonal)
Duration: to 5 at 6 months
Contract start date : 2019-11-25
Work schedules: Without any break
Salary: according to experience
Experience: experienced
Training course prepared:
Job status: Manager
Job category: Management / Management assistant
Accomodation: Accomodation provided in resort of Tignes les Brevieres
Online since 2019/10/03
This job position is still available for the week of 2019-11-11




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Whitegold Hospitality - GC Kollection chalets is looking for...

Experience manager (M/F)



JOB DESCRIPTION
World class skiing, luxurious chalets designed by four time World Free Ski Champion Guerlain Chicherit, experienced team that provide the highest level of service. Are you intrigued? You should be. Join the GC Kollection team this year with Whiteg&²old Hospitality and together lets #changetherules

We believe ski holidays are simply the best, however they do come with many variables and moving parts. As Experience Manager, your role is to ensure that these moving parts are kept running smoothly, so that everyone can enjoy the worlds finest chalets and slopes. You will manage your team of 3 experience assistants in the running of guest and staff events from the fantastic Black Diamond resort, which is made up of 6 luxury chalets, includes a shared spa, cocktail bar and après terrace.  
You will meet amazing people, both guests and your colleagues. With a positive forward-thinking attitude, you will find many opportunities will arise. It will be hard work but hugely rewarding. We have high expectations of our team and our team has high expectations of us. We will create a positive environment for our staff. We structure our roles into ski friendly shifts so you can be sure you will enjoy a positive work-life balance with plenty of time to explore.

Main Responsibilities
  • Create a warm welcoming environment for clients to put them at ease whilst on holiday, always working with a professional and discreet attitude, catering for their expressed and unexpressed wishes
  • Responsible for guest relations, with the outcome of ensuring the guest has a fantastic, stress free week
  • Provide a relaxed and smooth Check in and Check out
  • Create a warm welcoming environment for your team to work at optimum efficiency
  • Provide a concierge service from the Black Diamond Ski lounge booking: massages, driver coordination, lunch reservations and assisting the client with any questions
  • Liaise with guests week prior to arrival to understand dietary requirements
  • Manage the cocktail bar, responsible for stock, ordering and deliveries. Weekly accounts report (takings and expenses)  
  • Manage terrace activities with the assistance of the experience assistant. Weekly accounts report (takings and expenses)
  • Assist your fellow team members to create a truly memorable ski experience for both guests and staff
 
 

PROFILE
Skills & Experience

· Bar management experience

· Bar/ cocktail experience

· Excellent organisation and recording skills

· Flexibility – able to cope well with varied and changing tasks and environments

· Strong verbal communication and interpersonal skills - proficient in English

· Excel/ general computer proficiency, for accounting and promotional uses

· EU Passport and/or the right to live and work in France

Benefits

· French Contract

· 5 day working week

· Optional pre-arranged seasonal accommodation

· Lift pass provided

· Winter equipment hire (e.g skis and boots)

· Meals whilst on duty

· Comprehensive training programme and ongoing professional development opportunities

· Travel to and from resort within Europe (250 euros max)

· Uniform provided
 


COMPANY OVERVIEW

World class skiing, luxurious chalets designed by four time World Free Ski Champion Guerlain Chicherit, experienced team that provide the highest level of service. Are you intrigued? You should be. Join the GC Kollection team this year with Whitegold Hospitality and together lets #changetherulesWorld class skiing

At Whitegold Hospitality we manage the breath-takingly unique GC Kollection chalets. Providing the highest level of tailored service, attending to the clients expressed and unexpressed wishes. Creating a luxury service where guests are made to feel special and the focal point of your attention.
We have high expectations of our team and our team has high expectations of us. We will create a positive environment for our staff. We structure our roles into ski friendly shifts so you can be sure you will enjoy a positive work-life balance with plenty of time to explore.



I FIT THE PROFILE!




AND NOW?

You just apply?
Here is what will happen next:

If you are interested in joining our team, please apply for this great opportunity. We will contact you by 15th October if we would like to hold an interview with you.

Thank you for your time and I hope to see you in the mountains


IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.


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