Sought position: Sales manager mice Ref ID: n°40829 Town: Paris Country : France Contract type: Long term contract Salary: N/A Experience: experienced Job status: Manager Job category: Sales / Indoor - Outdoor Online since 2018/11/23 This job position is still available for the week of 2019-02-18
Shangri-La Hotels & Resorts is the first luxury group in Pacific Asia, based in Hong Kong, and now handles more than 90 hotels under the Shangri-La, Hotel Jen, Traders Hotels and Kerry Hotels brands. Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon", about an imaginary paradise. The group is recognized around the world for its unique sense of hospitality from the heart. We are fortunate to work in a wonderful place of the French Historical Patrimony, Prince Roland Bonaparte’s residence. However, our success cannot be limited to this sumptuous work environment. We live in a beautiful setting, but our difference through the talent and passion of Shangri-La Hotel’s team. If you recognize yourself in our values, respect, courtesy, humility, helpfulness and sincerity, join us!
You will be responsible for maximizing sales - revenue and room-night goals - for the company throughout France, Belgium, Luxembourg and French Speaking Switzerland. In representing the company, you will have to ensure that all dealings with clients and our hotels are conducted in a professional manner and to uphold the image of the company. Your role will cover, but is not limited to –
Work in co-ordination with the Director Of Business Development to produce the annual Marketing Plan and Budget for the above areas.
Research new sources of business within the MICE segment, working with partners - DMCs, airlines and tourism boards.
Focus on the key MICE accounts to ensure the maximum amount of exposure is secured for our hotels at every opportunity.
Establish a strong database of MICE primary, secondary and tertiary levels with the view to gain a solid following of clients and potential regular repeat business.
Plan, prepare and support the MICE Sales Mission by contributing to MICE sales appointments and specific events organised on behalf of the visiting hotels.
Oversee the implementation of tactical promotions to the MICE market.
Assist new hotel openings which are relevant to the market, with their pre-opening marketing activity plans, focusing on the MICE market segment.
Assist in organizing trade shows, exhibitions and sales missions, organize familiarization trips and take part when necessary.
Ensure response to all clients’ enquiries is timely, efficient and according to the group policies.
Conduct tele-sales and follow-up accordingly, supporting ongoing account qualification and development.
Liaise with hotel executives in the co-ordination of their sales visits to the marketplace.
Handle group requests and follow-ups with the hotels, supported by the Sales Co-ordinator.
Initiate and conduct regular sales-review meetings and regular training as agreed, to ensure a full understanding of the Shangri-La product, driving future leads.
Assist in promoting the key Shangri-La destinations and provide new and original ideas to win business for our key MICE properties.
Place emphasis on maintaining all Salesforce Global data. Record meetings and ensure follow-up is done in order to convert all leads to confirmed business.
Where appropriate, represent the company at travel fairs, trade shows and trade exhibitions, including IMEX in Frankfurt.
Fluency in French and English languages.
Have strong knowledge of the hotel/ travel industry and MICE
Have previous sales and account management skills, within the relevant market segment.
Strong customer relations’ skills.
Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 90 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there. The Shangri-La group is known worldwide for our Asian hospitality straight from the heart. Shangri-La Hotel, Paris has 101 rooms including 36 suites and is located avenue Iena in the chic 16th arrondissement. There is 3 restaurants whose 2 are starred.
Our career section has been selected among the best job boards in Les Échos - Statista 2019 list: we are among the 8 best specialised websites according to recruiting managers and we are the only one dedicated to hospitality out of 50 websites.
We would like to thank and share this trophy with ultra-luxury and luxury hotels, candidates and recruiters who continually encourage us to even greater excellence.
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