Sought position: Assistant night manager Ref ID: n°51635 Town: Genève Country : Switzerland Contract type: Long term contract Work schedules: Without any break Salary: Non-disclosed Experience: experienced Training course prepared:
Job status: Employee Job category: Accommodation / Reception and Public relations Online since 2019/05/08 This job position is still available for the week of 2019-05-20
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The avant-garde InterContinental Genève embodies the refreshing, elevated perspective on luxury art de vivre in the world’s City of Peace.
Your day to day
Join us as our new Assistant Night Manager M/F:
Under the supervision of the Night Manager and to succeed on this key position, your main duties will be:
Ensure the reception's permanence during the night and ensure the quality of the services offered to the customers.
Ensure daily closings and prepare accounting reports and statistics.
Prepare the daily report and coordinate the daily movements with the other departments.
Keep track of incoming and outgoing movements.
Actively participate in the sales optimization of your department and the hotel.
Assist the Night Manager in the supervision of the night Front Office team and in all hotel operations during the night.
Provide a courteous and friendly service (to external and internal guests), while ensuring its effectiveness.
Ensure guests' comfort throughout their stay, answer guests special requests.
Is responsible for the establishment and for guaranteeing calm and guest security.
Promote the various services offered by the hotel and the hotel group as a whole.
What we need from you
From a Higher Education in Hospitality, you have between 2 and 3 years of experience in a similar position within a hotel of the same category (international luxury hotel) and capacity (+200 rooms).
You are fluent in English and French, at a C1 level minimum. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable. Very good knowledge of Opera is necessary.
You are proactive, a patient listener and a people- and result-oriented person. You are acknowledged for your ability to communicate with diplomacy but firmness with your guests and your team. Passionate by Hospitality, you aim to create a memorable experience for each of your guests.
This position is to be filled as of May 2019 and is opened to Swiss citizens or EU passport holders.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Visit www.http://careers.ihg.com to find out more about us and apply, or send us your application to email@example.com.
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