test Job in Luxury Hospitality: Four Seasons Hotel Megève is looking for... Director of Revenue Management & Reservations / Directeur revenus et réservations - CDI
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Sought position:
Director of Revenue Management & Reservations / Directeur revenus et réservations - CDI
Ref ID: n°57247
Town: Megève
Country : France
Contract type: Long term contract
Salary: Sera communiqué lors de votre entretien
Experience: indifferent
Training course prepared:
Job status: Manager
Job category: Reservation / Yield / Revenue Management
Accomodation: Logé pendant la période d'essai
Online since 2019/07/16
This job position is still available for the week of 2019-08-19

Four Seasons Hotel Megève

Number of rooms and suites: 69

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Four Seasons Hotel Megève is looking for...

Director of Revenue Management & Reservations / Directeur revenus et réservations - CDI (M/F)

Our hotel currently has an opening for the role of the Director of Revenue Management & Reservations:

The Director of Revenue Management & Reservations is responsible for the interpretation of business analytics into tactical strategy - provides focused expertise that will guide and direct Reservations Team. The priority will be room revenue, with a growing focus on total revenue management.

Key Activities:

·   Interpret business analytics into meaningful action to improve performance

Hotel benefits from subject matter expert in the following business analytics:

o STR market share weekly analysis

o Marketing Diagnostic updates of lead time, upsell, room type utilization, package and promotions performance, etc.

o Owner of the use of future business intelligence tool

o Future leverage of analytics toward total revenue management approach

·   Leverage IDeaS revenue management system

Opportunities to leverage demand and improve revenue performance are identified and action implemented via:

o last room values / hurdle rates

o unconstrained demand evaluation

o oversell recommendations

o group evaluations for revenue displacement

·   Manage rates and inventory in all distribution channels

Availability and restrictions are appropriately displayed in all booking channels:

o Opera, ORS, HBSi, Trust, GDS, Web o Daily Transient Protected is updated in Delphi

o Approval of group blocks that exceed allotment and have potential to displace revenue from other segments

·   Initiate pricing analysis and recommendations

Pricing is evaluated regularly to leverage demand vs. price equation to optimize revenue:

o Published competitive rates are evaluated daily using RateView and other competitive shopping tools o Competitive consumption by price point is reviewed monthly using Hoteligence 360 Market Price report to identify opportunities for engagement at new price points

o Room Type Utilization report completed quarterly to evaluate performance of room type and possible shifting of premium priced categories

·   Ownership of OTA Market Manager relationship

Leverage power of OTA distribution to hotels advantage:

o Weekly communication with OTA Market Managers highlighting both upcoming demand and need dates

o Attention to page placement striving for 1st page

o Ensure participation in no-cost marketing promotions

·   Ownership of local merchandising strategies in distribution channels

Merchandising opportunities are leveraged to hotels advantage:

o Effective rate sequence on web, GDS displays

o Effective on-line room type and upsell descriptions

o OTA page placement and promotions leveraged

o New merchandising opportunities in channels explored

·   Lead weekly Revenue Management meetings

Frequent and regular Revenue Management meetings result in:

o Members are engaged in strategic business decisions and are informed to take action on emerging business trends

o Consensus among stakeholders on strategy

o Alignment of activities and efforts toward a common goal

·   Leading Reservations Team

o Supervise Reservations Team on a daily basis

o Hire, train and develop reservation agents

o Ensure guest recognition specialist tasks are executed

o Proactive Guest Insight research

o Closely supervise room allocation with Reception Teams on both properties

Key Behavioural & Functional Competencies:

·   Excellent oral and written communication skills; must be able to write clearly and effectively

·   Must be able to condense complex data into meaningful strategy

·   Ability to present contrarian viewpoint and gain consensus through business analytics

·   Ability to work under pressure and meet various deadlines in a fast-paced environment

·   Ability to manage time effectively, accordingly handle multiple tasks simultaneously

·   Excellent analytical, organizational and problem solving skills

·   Capable of working and communicating effectively with senior management in Home Office, hotels, and other subsidiaries

·   Must be flexible and dependable to work beyond a standard work day when required

·   Strong management skills

·   Able to work independently with minimal supervision

·   F&B Revenue Management & Golf Revevenue Management will be a plus

·   Must possess good knowledge and understanding of Four Seasons business principles in order to integrate brand strategy with local hotel initiatives and improve performance.

Technical Skills and Knowledge:



Experience and strong knowledge of :  Excel spreadsheets, pivot tables and other database use,

Opera property management system

Preferred :

MS Office, Lotus Notes, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management

Please send your CV and cover letter to the following email address below


IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.

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