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Make your staff confident, efficient and proud to serve, that is the key to excellent service. Filip Boyen accepted to take the helm of Forbes Travel Guide last year with ease, “I have always been passionate about quality” says Boyen. At Forbes Travel Guide, quality is the guiding principle,“ou... |
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“The human factor remains paramount in hospitality and that will always make the difference” Olivier Harnisch talks about his extraordinary career in hospitality and gives advice to young graduates starting in the business.Olivier Harnisch left school at 16 and decided to wait until he was ol... |
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“I am deeply and passionately, a hotelier. It’s something that never goes away.” Jean-Gabriel Pérès looks back on his rich career and the core values that have accompanied him during these years, and also provides key tips to young talents at the beginning of a caree... |
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“Stay curious and try everything.” Tomás Feier offers key advice for starting a career in luxury hospitality, based on his own career path.For this German national, born in Tenerife and living in France now for more than 15 years, “the... |
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Through the milestones of his career, Mr. Leuenberger gives key advice for a successful start in luxury hospitality industry. “You get a lot of exposure in a very early stage.”After graduating from l’École hôtelière de Lausanne, Richard could have worked for the Four Seasons Hotel New York. But the tragic events of September... |
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