Luxury Hospitality Daily News

< Previous news Next news >

Maybourne Hotel Group Renews with Pegasus Solutions (United Kingdom)

Maybourne Hotel Group Renews with Pegasus Solutions (United Kingdom)

Category: Europe - United Kingdom -
This is a press release selected by our editorial committee and published online for free on 2011-06-10


Three Five-star London Properties Realize Repeat Business by Catering to Travel Agencies

Maybourne Hotel Group has extended its Global Commission Processing Services agreement with Pegasus Solutions for another two years for all three of its five-star London properties, including Claridge’s, the Connaught and the Berkeley.

As a Pegasus customer for the past three years, Maybourne has recognized the value of a partner that provides a safe, secure and cost-effective means of paying the travel agency community the commissions due.

“Our agency relationships are a cornerstone of our success in the competitive high-end London marketplace,” said Stephen Alden, chief executive officer of Maybourne Hotel Group. “By looking after the agencies with Pegasus, we have developed a reputation as a commission-friendly hotel group that cares about its customers – agencies and guests alike.”

Also an existing customer of Pegasus’ next generation central reservation system (CRS) RezView® NG, Maybourne is renowned for its prized locations with distinct character. The Group’s three properties include the historic Claridge’s in Mayfair, the restored Connaught in Mayfair Village, and The Berkeley in Knightsbridge.

“While we’re always enthused to welcome a new customer to one of our product or service lines, it may actually be more rewarding to welcome the returning customer who has realized tangible results working with Pegasus,” said Mike Kistner, chief executive officer of Pegasus Solutions. “For Maybourne, those results were faster processing resulting in increased customer satisfaction, and the reliability of a trustworthy partner offering local support.”

Pegasus Global Commission Processing for Maybourne Hotel Group offers agents weekly commission payments via check or direct deposit in any of 37 currencies. As the preferred commission payment provider for more than 60,000 travel agencies worldwide, Pegasus processes more than $500 million in commissions annually, serving more than 35,000 properties, as well as the majority of travel distributors in more than 200 countries.


About Maybourne Hotel Group

Maybourne Hotel Group whose headquarters is in Mayfair, London, owns and manages Claridge’s, the Connaught and the Berkeley, three of the world’s most renowned hotels. Maybourne hotels are committed to delivering authentic and unique guest experiences that reflect the individual nature of its hotels, its guests and its people whilst maintaining a timeless elegance and intuitive service style that are the hallmarks of its properties.



You will also like to read...







< Previous news Next news >




Join us on Facebook Follow us on LinkedIn Follow us on Instragram Follow us on Youtube Rss news feed



Questions

Hello and welcome to Journal des Palaces

You are a communication or the PR manager?
Click here

You are an applicant?
Check out our questions and answers here!

You are a recruiter?
Check out our questions and answers here!