Hyatt announces expansion of new planning tool for meetings and events across Western Europe and India
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Hyatt announces expansion of new planning tool for meetings and events across Western Europe and India

Category: Worldwide Communication/Marketing
Press release published on 2019-12-02

Comprehensive solution aims to facilitate a more streamlined planning experience at Hyatt hotels


Hyatt today announced the further roll-out of Hyatt Planner Portal, a comprehensive tool for meeting planners designed to enhance the overall planning experience at Hyatt. With this solution, meeting planners can work in one tool throughout the planning process to manage meeting details, including contracts, attendee information and costs throughout planning stages. Additionally, the Hyatt Planner Portal will contain information on current, upcoming and past meetings and events, giving planners the ability to review details, access event history and generate reports whenever needed.

“Technology is a core component for achieving our goal of increased guest personalization,” said Evert Schuele vice president of sales for EAME and SWA, Hyatt. “Through our commitment to care for people so they can be their best, we aim to provide a consultative portal to help facilitate meetings for professional planners and allows them to tailor the events based their needs.”

As part of the Hyatt Planner Portal, Hyatt is releasing a new proprietary technology tool to help planners facilitate attendee room reservations. Once the room block is confirmed, meeting planners will receive a custom reservation link on Hyatt.com with their group name, event dates and selected hotel to share with attendees. As attendees confirm their stay, they will automatically be added to rooming lists in the Hyatt Planner Portal for planners to view. Planners will also be able to get a full view of attendees with the option to generate reports in the portal about guest arrivals, cancellations and departures.

The Hyatt Planner Portal builds on Hyatt’s suite of planner-focused tools that are designed to support more seamless meeting and event experiences. In addition to the customized reservation link for attendees, the Hyatt Planner Portal will provide planners with banquet menus, event space floor plans and access to collaborative diagramming software. The tool will also be integrated with Hyatt’s Event Concierge App, a platform that allows planners to make requests directly to the hotel team via a mobile app, and Group Bill, which organizes all costs into a single invoice for easy payment.

The Hyatt Planner Portal is invitation-only and will be available at Hyatt branded hotels in the UK, Ireland, the Netherlands, Germany, France, Italy, Switzerland and India by the end of 2019.

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.


About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a portfolio of 20 premier brands. As of September 30, 2019, the Company's portfolio included more than 875 properties in over 60 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top colleagues, build relationships with guests and create value for shareholders. The Company's subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, vacation ownership properties, and fitness and spa locations, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, Hyatt Residence Club and Exhale brand names, and operates the World of Hyatt loyalty program that provides distinct benefits and exclusive experiences to its valued members.


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