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Sol Melia reassures guets about the effects of “Ike” in cuba and the Dominican Republic

Sol Melia reassures guets about the effects of “Ike” in cuba and the Dominican Republic

Category: North America & West Indies / Carribean islands - Dominican Republic - Industry economy - Trends / Expert's advice
This is a press release selected by our editorial committee and published online for free on 2008-09-16


After a recent visit by Gustav just a few weeks ago, Hurricane Ike – the fifth tropical storm to turn into a hurricane this year – has had a varying impact on different parts of Cuba, including the most popular resorts for international tourists.

The 24 hotels operated by Sol Meliá on the island have all worked intensively to guarantee the maximum safety and comfort for guests – around 8,400 at the time that Ike hit the island - and staff, including relocation to other hotels with locations that made them less vulnerable to the hurricane. The company has cooperated impeccably with the authorities in prevention measures and crisis management and recovery. Sources at Sol Meliá Cuba confirm that all of the guests remaining on the island are safe and in good health, awaiting an improvement in the weather.

After confirmation of the absence of personal injuries, the situation is now focused on recovery and an assessment of the damage caused. Guests generally feel that they have been well informed and protected and that operations are gradually getting back to normal along with services, supplies and communications. The regions of Holguín, Cayo Coco and Cayo Guillermo, currently hosting 2,200 hotel guests, still have no telephone communications although Sol Meliá has confirmed that none of the hotel guests suffered any personal injuries and expects that guests and staff will soon be able to get in touch with their loved ones.

Given the confusion created by certain reports, the hotel company also reports that none of the properties operated in the Dominican Republic have suffered any damage given that Hurricane Ike hit the northern part of the country very near the border with Haiti, leaving resort areas such as Punta Cana without any significant rainfall or wind and not requiring the Sol Meliá hotels and staff to demonstrate their perfect preparation for major weather events.

Sol Meliá would also like to state its most sincere gratitude for the cooperation of its staff, the authorities and, particularly, the enormous confidence in the company shown by its guests and partners in travel agencies and tour operators.




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