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Sought position:
Ref ID: n°45948
Town: Saint-Barthélemy
Contract type: Long term contract
Salary: Attractif
Job status: Manager
Job category: Accommodation / Reception and Public relations
Online since 2019/02/21
This job position is still available for the week of 2019-03-18

Villa Wake Up, is looking for...

Butler (M/F)


Position: Butler
The Company
The Collection combines the finest real estate with the highest level of personal service, offering owners and residents an international lifestyle defined by excellence. With a unique portfolio of landmark and statement properties in the world’s top cities and retreats, The Collection sets a new benchmark for bespoke luxury living. More specifically, Villa Wake Up is a contemporary new-build residence in Saint Barthelemy with breath-taking sea views and direct access to Flamands Beach.
The Role
The butler act as a personal liaison to ensure every aspect of our guests’ stays is tailored to their tastes, while observing their preferences and habits.
He/she needs to be flexible and accommodating, capable of dealing with various guests requests, friendly and loyal.
He takes care of guest requests, bookings, reservations, supervise and co-ordinate every service that guests receive and ensure guest satisfaction by paying attention to the smallest details from pre arrival to departure. 
Duties and Responsibilities
  • Supervise overall villa service
  • Supervise daily operations of food and beverage outlets and services including food quality, guest satisfaction, associates schedules and their performance in accordance with established Wake Up and ensuring proper service at all times
  • Implementation of reports, forecasts, inventory and budget for outlet operations
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Understand guests’ needs and provide them with bespoke solutions
  • Update the property software with guest preferences, likes and dislikes on to the guest profile section
  • Prepare the villa for the clients in accordance with their specifications
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls
  • Take notes of all the information, updates and instruction and giving proper handover before signing off from the shift
  • Maintain high standards of upkeep
  • Report all the necessary information to the House Manager 


  • Minimum 2 years of experience working as a Butler
  • Understanding of social etiquette and formal service
  • Multilingual is strongly preferred (Minimum Fluent English and French)
  • Bespoke attitudeand well being 
  • Understand concept of anticipatory
  • Careful attention to detail is essential
  • Multitasking and time-management
  • Excellent organizational and communication skills
  • Professional attitude and appearance
  • Proactive
  • Aptitude in resolving issues
  • Driving licence
This is a live-in position.
Accommodation will be provided within the property with personal car.
With guest flexibility is required
Without guest Monday to Friday (Saturday and Sunday OFF)

Visit the company's website


How to apply and send your application:

If you decide to send your application file by email, please, indicate the job reference in your message in the subject: Ref ID 45948 Journal des Palaces

By clicking on the buttom above, you could send your application via your Applicant Account or via your own mailbox

Application via your account gives you the opportunity to send your application file to the recruiter, you can tick all the files you want to send, and to keep track of your application in your Application Notebook. The recruiter will also get an access to your application file in their Recruiter Account. (jacques.oudinot@thecollectioncity.com).

IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.

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