Award Exemplifies Trump Hotel Collection's Unwavering Dedication to Service
Trump International Hotel & Tower New York was honored today with a 2009 Mobil Five-Star Award by Mobil Travel Guide, the list that has defined the industry's highest standard for excellence in hospitality for over 50 years. Trump International Hotel & Tower New York is one of only five Mobil Five-Star hotels in New York City, and the only one that boasts a Mobil Five-Star restaurant, Jean Georges.
"General Manager Suzie Mills spearheaded the effort to achieve the prized Mobil Five-Star status with laser focus," stated Jim Petrus, chief operating officer, Trump Hotel Collection. "We congratulate Suzie and her fantastic team on this tremendous achievement."
"The Mobil Five-Star award that Trump International Hotel & Tower New York has earned reflects the unparalleled quality and customer service that all Trump Hotel Collection properties strive to deliver," explained Donald J. Trump, chairman and president, The Trump Organization. "As the flagship property of the Collection, New York sets the standard for Trump International Hotel & Tower Chicago and Trump Hotel Las Vegas, as well as our new properties opening this year: Trump SoHo New York, Trump International Hotel & Tower Fort Lauderdale and Trump International Hotel & Tower Waikiki."
Additional Trump Hotel Collection luxury hotels and resorts currently under development around the globe include Trump International Hotel & Tower Toronto, Trump Ocean Club Panama, Trump International Hotel & Tower Dubai, Trump at Cap Cana, Trump Scotland and Trump International Hotel & Tower New Orleans.
Since 1958, Mobil Travel Guide's ratings process has been based on more than 750 standardized criteria for hotels, making it the most rigorous and comprehensive in the industry. To achieve Mobil Travel Guide's Five-Star status, properties must meet or exceed Mobil Travel Guide's bar-setting service standards, which are determined through an unannounced, undercover evaluation conducted by Mobil Travel Guide expert inspectors.
