Golden Horse Awards: "The Best Gaming Hotel in China"
Starlight Awards: "Top 10 Glamorous Hotels of China"
StarWorld Hotel and Casino (StarWorld), located in the entertainment hub of downtown Macau, opened 2010 by adding two more awards to its long list of accolades: the 2009-2010 Golden Horse Award for "The Best Gaming Hotel in China" and the Starlight Award for "Top 10 Glamorous Hotels of China."
The Golden Horse and the Starlight awards are presented by the Organizing Committee of Annual Meeting of China Hotel Industry and the Asia Hotel Forum respectively. Nominations are submitted by industry leaders, and hotel guests are also invited to vote. These awards not only confirm StarWorld's position in the Chinese hospitality industry, but validate StarWorld's commitment to providing a premium service for its customers.
Gabriel Hunterton, Chief Operating Officer of StarWorld, comments, "We are delighted to receive this award. As Galaxy Entertainment Group's flagship entertainment complex, StarWorld Hotel and Casino provides outstanding services and entertainment facilities. We are very pleased to have been recognized by Golden Horse and Starlight - these two awards validate our commitment to ensuring that each of our guests has a memorable experience at StarWorld."
StarWorld has placed a strong emphasis on its facilities and services, particularly with regards to design and ambience. Top designer Rocco Yim created a unique design for the hotel's 500 luxury rooms and suites and entertainment area, delighting guests from around the world who visit and marvel at the magnificent concept. In addition, StarWorld houses an array of fine restaurants offering international cuisines to suit all appetites.
True to its reputation as the "The Best Gaming Hotel in China", StarWorld occupies an area of 140,000 square feet, containing 233 gaming tables and over 200 slot machines. The elegant casino design, created by renowned architect Paul Steelman, features the largest LCD TV among all of the casinos in Macau. A unique air handling system has been installed to ensure that guests always always feel comfortable and refreshed.
According to StarWorld COO Gabriel Hunterton, the key to StarWorld's award-winning reputation is its premium service. From the welcoming smile at reception to the exceptional premium star service, StarWorld is committed to providing only the best for its guests. Hotel managers all participate in a "One-on-One Personal Training Program" to further improve the quality of their services, and individual staff members have won numerous awards. Mr.
Su from Wine and Gourmet Asia remarks, "StarWorld has excellent guest relations and is truly the best of the best."
With unparalleled entertainment facilities and customer service, StarWorld will continue to maintain its unique status in the hospitality industry well into the future.
StarWorld's Awards
-- The Top 10 Glamorous Hotels of China - Starlight Awards, 2010
-- The Best Gaming Hotel in China - Golden Horse Awards, 2010
-- Top 10 Hotels Award - 2009 International Hotel Forum Organization
-- Top Ten New Symbolic Architecture Hotels - 2009 World Hotel Continental Diamond Award
-- Best Hotel Brand for Customer Satisfaction award - The China Hotel Industry Annual Meeting & Hotel Forum 2009
-- 2008 Top 10 China Leisure Hotels - Starlight Awards
-- Best Casino Interior Design - International Gaming Awards 2009
-- Top 10 Business Hotels - China Hotel Industry Summit 2008
-- China's Top Hotels - Travel + Leisure Magazine 2008
-- Top 100 Hotels of China - China Hotel Industry Summit 2008
-- 2007 Top 10 China City Nova Hotels - Starlight Awards
-- The only hotel in Macau to have been awarded the 5 Star Diamond award by the American Academy of Hospitality Sciences (2007, 2008 & 2009)
-- Higher Flyer Award - Hong Kong Business Magazine 2007
Awards obtained by StarWorld employee
-- Local Classical Cocktail and Local Flairtending Cocktail Champions; International Flairtending Cocktail second runner up - 2009 Wine & Gourmet Asia
-- Local Classical Cocktail and Local Flairtending Cocktail Champions - 2008 Wine & Gourmet Asia
