Taking the Lead at M Hotel Singapore – Mr Benedict Ng
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Taking the Lead at M Hotel Singapore – Mr Benedict Ng
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Category: Asia Pacific - Singapore - Careers -
Appointments
This is a press release selected by our editorial committee and published online for free on 2010-06-03
Millennium and Copthorne International (MCIL) warmly welcomes Mr Benedict Ng as General Manager of M Hotel Singapore, Best Deluxe Hotel in Hospitality Asia Platinum Awards 2009 – 2011, Singapore Series.
Mr Ng’s last appointment was at Copthorne King’s Hotel Singapore as the property’s General Manager since 2005. A veteran professional with over twenty-five years in the hospitality industry, Mr Ng embarked on his career in the hospitality industry as a Management Trainee at the former Dynasty Hotel Singapore in 1984 where he was introduced to all the facets of hotel operations. An avid believer in providing service with a difference to everyone who stepped into the hotel, Mr Ng started out at the Front Office where part of his duties was to ensure that all guests would leave the hotel with a memorable experience.
His passion and strength in driving new and return business as well as managing revenues and enhancing yield saw him rise through the ranks from Front Office to Room Sales. Mr Ng eventually undertook the appointment of Director of Sales and Marketing at Copthorne King’s Hotel Singapore in 1994.
With his continual dedication in developing key strategies to increase market share and managing the operations to deliver the brand promise, Mr Ng was subsequently appointed as General Manager, overseeing the entire hotel operations in his care.
'I am thrilled to be part of M Hotel, where the property has the privilege of being the only “M” brand in the M&C Hotels portfolio. This has certainly given the hotel a unique branding and target audience.’ says Mr Ng.
‘However, with the ever-evolving hospitality landscape and the revitalisation efforts by the Singapore Government, especially with the opening of the Marina Bay Financial Centre and the two Integrated Resorts, residential, retail and entertainment sectors look poised to bring incremental business opportunities to M Hotel. And so together with the team, I look forward to steering M Hotel to the next level, with a deeper focus on bringing through more personalised service standards and product enhancements,’ adds Mr Ng.
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