Lanterman appeared on the magazine’s prestigious list of the world’s top travel specialists for her world cruise expertise
For 11 straight years, Cruise Specialists founder Janet Lanterman has earned Condé Nast Traveler magazine’s top pick as the travel specialist to turn to when planning a world cruise. Lanterman has once again been recognized for her world cruise expertise on Consumer News Editor Wendy Perrin’s prestigious list of the world’s Top 135 Top Travel Specialists.
For the eleventh year Perrin picked the travel specialists who offer the best blend of expertise, access, and good value. Cruise Specialists’ Lanterman was recommended for readers to call when planning a world cruise because of her longtime industry insider’s guidance, knowledge of Holland America, Princess and Regent Seven Seas, and ability to arrange unique private shore excursions for their guests in destinations around the world.
According to Perrin, the world’s top travel planners can turn any trip into a dream trip – and save you money. Following Lanterman’s industrious lead, Cruise Specialists professionals do this by getting to know a traveler and their individual preferences to match them with the perfect stateroom and customized shore tour experiences, as well as provide value added extras such as a bon voyage gala, onboard hosts, complimentary parties, and personalized jackets and gifts.
“Our entire staff lives and breathes cruising,” said Vice President Greg Nacco. “But more than that, they understand what it takes to match the right customer to the right cruise, and then enhance that experience with unique offerings and outstanding service before during and after the sale.”
“In 2002, I discovered Cruise Specialists when Janet Lanterman won the Top Travel Specialist award from Condé Nast Traveler magazine,” said Nanette Galloni, a devoted Cruise Specialists client. “Three generations of my family are now Cruise Specialists clients as well as a number of friends. Why? We receive impeccable individual service from a team of knowledgeable, well-trained professionals who are in tune with our needs and requests. Calls to Cruise Specialists staffers - real people who obviously love their jobs - are always happy ones. I’m a great fan of Cruise Specialists and would never look at another agency!”
“Being a Cruise Specialists client feels like you are part of their family,” explained Alan Hesdorffer, a longtime client who has booked over 20 cruises with the agency. “Through the years, I have developed personal relationships with my agent, the onboard escorts, and the entire Cruise Specialists team and know they will put together a great cruise experience for me every time.”
According to Tom Baumann, president of Cruise Specialists, this overall loyal sentiment among satisfied clients has helped the luxury cruise agency thrive in an otherwise challenging economic environment. “The high-touch service provided by Janet and the entire Cruise Specialists team often turns our first time clients into lifelong clients and more than that - into friends.”
Each year in her impressive annual Top Travel Specialist list, Perrin picks the travel specialists around the world who offer the best combination of specialized knowledge (based on firsthand travel experience), local connections, user-friendliness, and value for your dollar. The specialists Perrin recommends undergo a rigorous screening process that includes a 47-question application, sample itineraries, extensive phone interviews, and client references.
Lanterman and the Cruise Specialists team has been sending discerning travelers on luxury cruises and tours for over twenty years. The agency’s dedicated shore excursion department provides clients with unique and memorable experiences visiting destinations around the globe.
