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Hilton Worldwide Focuses on Expanding Managed Portfolio of Hotels and Resorts in the Americas (United States)

Hilton Worldwide Focuses on Expanding Managed Portfolio of Hotels and Resorts in the Americas (United States)

Category: North America & West Indies / Carribean islands - United States - Industry economy - Hotel projects
This is a press release selected by our editorial committee and published online for free on 2010-09-24


Newly Redesigned Website Highlights Ongoing Efforts to Partner with Property Owners and Establish Hilton Worldwide as a Leader in Hospitality Operations

Hilton Worldwide today announced a new initiative designed to bolster its management arm and help hotel owners navigate the challenges of today’s difficult economy. Hilton Management Services (HMS), one of the largest management companies in the industry, is pleased to offer prospective clients a new, comprehensive website where they can learn about a full range of services designed to maximize their return on investment. The initiative was unveiled today by Tim Benolken, senior vice president, operations, western North America, Hilton Worldwide. Benolken spoke at The Lodging Conference, an annual event attended by hotel owners and developers at the Arizona Biltmore, which is managed by Hilton Worldwide.

“In one of the most challenging years on record, Hilton managed properties delivered a RevPar (revenue per available room) premium of 117 percent, and we reduced costs by 30 percent through permanent cost control programs and best practices,” said Benolken. “Our use of innovative programs, such as LightStay, also saved our hotel owners more than $29 million in utility costs alone in 2009.”

The newly redesigned Hilton Management Services website features a video overview and offers hotel owners in-depth information about its services, including:

Operations supported by a talented and highly experienced senior leadership team
A creative and profit-oriented food & beverage division
Skilled and certified engineering professionals
Meetings & events management
Hotel revenue support provided by dedicated sales & marketing teams
Ecommerce
Other functional areas include:

Supply management
Legal, architecture & construction
HR & training
Owner relations
Finance
Technology
Communications
Hilton Management Services owns, leases or manages over 340 properties in the Americas with more than 55,000 team members across all industry segments. The HMS portfolio includes Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton and Home2 Suites by Hilton.

“We manage some of the world’s finest hotels including full-service and luxury brands such as Hilton Hotels & Resorts and Waldorf Astoria Hotels & Resorts, along with focused-service brands including Hampton and Homewood Suites,” said Joe Berger, area president, Americas, Hilton Worldwide. “As good as technology has become, Hilton Worldwide’s dedicated team members still have the experience and depth of knowledge to deliver hotel owners a strong bottom line while providing a guest experience that’s second to none.”

For more information about the global network of resources Hilton Worldwide provides to its owners, visit http://www.hiltonmanagementservices.com/



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