Exceptional Performance Strengthens Hotel’s Role as Community Anchor
Embassy Suites Norman – Hotel & Conference Center in Oklahoma continues its stellar performance record as one of the best Embassy Suites in the world. The 10-story, 283-suite hotel is one of three to receive the prestigious “Connie” Award for being a top performing property among the 2010 Embassy Suites Hotels brand set of more than 200 upscale, all-suite hotels throughout the United States, Canada, Latin America and the Caribbean.
Located at 2501 Conference Drive, the luxury hotel and adjacent conference center are owned by living hotel legend Mr. John Q. Hammons and managed by Springfield, Mo.-based John Q. Hammons Hotels & Resorts, the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites (www.jqhhotels.com).
The Embassy Suites Norman’s top rating is based on quality assurance audits measuring cleanliness, condition and brand standards, as well as customer scores rating staff service and the quality of the hotel’s physical accommodations. The hotel will be honored with a “Connie” trophy, named for Hilton Hotels’ founder Conrad Hilton; a monetary prize; and recognition during an upcoming on-property ceremony.
Community Anchor
Prior to developing the Embassy Suites Norman ─ Hotel & Conference Center, Mr. Hammons recognized the potential of upscale hotel and convention facilities in the city of Norman to serve as a business demand anchor.
“Delivering on Mr. Hammons' legacy for exceptional quality is our priority at the Embassy Suites Norman,” said Joe Morrissey, senior vice president of operations for John Q. Hammons Hotels & Resorts. “Embassy Suites Norman’s outstanding track record since our opening in 2008 continues to strengthen our collaborative role as a community anchor for the city of Norman and Cleveland County.”
“Embassy Suites Norman has been a game changer for our community, and it is exciting to see the facility and its staff earn national and international recognition,” said Cindy Rosenthal, mayor of Norman. “Without the Embassy Suites’ high quality of service, Norman would not have been able to attract premier conferences and thousands of visitors to experience our city.”
University of Oklahoma President David Boren also reinforced the important role of the Embassy Suites Norman to the local area.
"I was really pleased to learn that Embassy Suites Norman has been ranked as one of the best in the world in terms of overall quality and service. It is a great benefit to the University of Oklahoma as well as to Norman to have such an outstanding facility in our community,” Boren said.
Area Information
Norman is located 17 miles south of the state capital, Oklahoma City, and area attractions include: the University of Oklahoma, the Sam Noble Oklahoma Museum of Natural History on the University of Oklahoma campus, the Fred Jones Jr. Museum of Art on the University of Oklahoma campus, local casinos, Lake Thunderbird State Park and Little River Zoo. In 2008, Money magazine ranked Norman number six on its “Best Small Cities” list of America’s “Best Places to Live” ranking, due in part to the area’s plentiful jobs, excellent schools and affordable housing. Norman is the third largest city in Oklahoma, has a population of more than 111,000, and is considered one of the most progressive cities in the state.
Hotel Information
Built with the signature atrium style of John Q. Hammons Hotels & Resorts, the Embassy Suites Norman boasts an architectural style that complements the design of the adjoining conference center. The hotel’s décor emits a contemporary flair that invites guests to enjoy the exceptional appointments and outstanding customer service that define the John Q. Hammons Hotels & Resorts and the Embassy Suites Hotels brands. The hotel features a variety of amenities for both business and leisure travelers and is beautifully decorated to make guests feel at home. Each guest suite features a private bedroom with the Embassy Essentials® Bedding Collection, as well as a living room, and is equipped with two plasma televisions, refrigerator, wet bar, microwave oven, coffee maker, two telephones with data ports, high-speed Internet access, spacious work desk and in-room safe boxes. Guests may enjoy a luxurious open atrium with a water feature. The hotel offers 24-hour room service; same-day dry cleaning; and daily, complimentary cooked-to-order breakfast and manager’s reception. Other features include a fitness center, indoor pool, sundeck and upscale sports bar & grille serving lunch and dinner daily.
About John Q. Hammons Hotels & Resorts
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With approximately 80 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels & Resorts’ properties are dominant in their markets. Over the course of his impressive 52-year career in the hotel business, Mr. John Q. Hammons has developed 210 hotels.
