Leading Hotel Company Secures Half of Top 20 Awards Supporting Exceptional Performance
John Q. Hammons Hotels & Resorts today announced the company maintained its exceptional performance record as having the #1 rated Embassy Suites Hotel in the world. The company has secured the prestigious honor for three consecutive years. Two hotels owned by living hotel legend Mr. John Q. Hammons and managed by Springfield, Mo.-based John Q. Hammons Hotels & Resorts secured “Connie” Awards for being the top performing hotels among the 2010 Embassy Suites Hotels brand set. Overall, John Q. Hammons Hotels & Resorts’ properties in nine states were recognized as 10 of the top 20 performers among Embassy Suites worldwide. John Q. Hammons Hotels & Resorts is the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites (www.jqhhotels.com).
John Q. Hammons Hotels & Resorts’ outstanding performing hotels are among the top 10 percent of Embassy Suites Hotels’ (www.embassysuites.com) brand portfolio of more than 200 upscale, all-suite hotels throughout the United States, Canada, Latin America and the Caribbean. The results are based on quality assurance audits measuring cleanliness, condition and brand standards, as well as customer scores rating staff service and the quality of the hotel’s physical accommodations. Each honored hotel will receive a trophy, monetary prize and recognition during an upcoming on-property ceremony.
“Exceptional is the standard we strive to consistently deliver at John Q. Hammons Hotels & Resorts, as reflected by the outstanding recognition received by our Embassy Suites-branded properties,” said Jacquie Dowdy, CEO of John Q. Hammons Hotels & Resorts and a 30-year veteran of the company. “Mr. Hammons’ legacy is firmly grounded in quality that spans the company’s finely appointed accommodations, personalized service, and superb meeting and convention space nationwide.”
Best of the Best: Connie Awards
Touting top honors, John Q. Hammons Hotels & Resorts’ Embassy Suites Omaha – La Vista / Hotel & Conference Center in Nebraska received the #1 rating and the coveted Connie Award, named for Hilton Hotels’ founder Conrad Hilton. Tony Moody serves as general manager of the 257-suite property, which is connected to the La Vista Conference Center, representing 100,000 gross square feet of meeting space. Also receiving the Connie Award is John Q. Hammons Hotels & Resorts’ Embassy Suites Norman – Hotel & Conference Center in Oklahoma. The 10-story, 283-suite property is ranked the #3 Embassy Suites Hotel in the world.
Overall Top Performers
The prestigious Embassy Suites Hotels Awards were presented to 20 properties in the hotel brand’s system. In addition to the two Connie Award winners, eight John Q. Hammons Hotels & Resorts properties were recognized and ranked among the best of the best. The complete ranking of John Q. Hammons Hotels & Resorts’ top performers follows:
#1 Embassy Suites Omaha – La Vista / Hotel & Conference Center in Nebraska
#3 Embassy Suites Norman – Hotel & Conference Center in Oklahoma
#4 Embassy Suites Murfreesboro – Hotel & Conference Center in Tennessee
#6 Embassy Suites – Loveland Hotel, Spa & Conference Center in Colorado
#8 Embassy Suites East Peoria – Hotel & Riverfront Conference Center in Illinois
#13 Embassy Suites St. Louis – St. Charles/Hotel & Spa in Missouri
#14 Embassy Suites San Marcos – Hotel, Spa & Conference Center in Texas
#15 Embassy Suites Charlotte – Concord/Golf Resort, Spa & Conference Center in North Carolina
#19 Embassy Suites Hot Springs Hotel & Spa in Arkansas
#20 Embassy Suites Northwest Arkansas Hotel, Spa & Convention Center in Arkansas
Embassy Suites properties operated by John Q. Hammons Hotels & Resorts feature a variety of amenities for both business and leisure travelers. Select hotels also feature a full-service spa.
About Embassy Suites Hotels
Founded in 1984, Embassy Suites Hotels defines the upscale, all-suites segment and today has 209 hotels, with an additional 33 in the pipeline. With spacious two-room suites, engaging team members and an inviting atrium environment, guests are welcome to put their feet up and feel right at home. Embassy Suites’ complimentary, cooked-to-order breakfast helps guests gear up for their day, while the nightly Manager’s Reception with free appetizers and beverages offers guests a great way to wind down.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 92 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,600 hotels and 600,000 rooms in 82 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
About John Q. Hammons Hotels & Resorts
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With approximately 80 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels & Resorts’ properties are dominant in their markets. Over the course of his impressive 52-year career in the hotel business, Mr. John Q. Hammons has developed 210 hotels.
