Ensuring visibility and sustainability of our tourism industry - The Mauritius Tourism Promotion Authority (MTPA)
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Ensuring visibility and sustainability of our tourism industry - The Mauritius Tourism Promotion Authority (MTPA)
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Category: Africa Indian Ocean - Mauritius - Industry economy -
Figures / Studies
This is a press release selected by our editorial committee and published online for free on 2012-04-16
The Mauritius Tourism Promotion Authority (MTPA) has announced the formal classification, grading and eligibility criteria for hotels in Mauritius. The main objective is to ensure a better visibility for the tourism industry and to insist that quality remains dominant through a sustainable quality label.
This classification is made of several eligibility criteria. It requires sustained efforts to enforce continued vigilance and maintain the reputation of hotels, and most importantly, that of Mauritius.
Many key players of the tourism industry and stakeholders of the hotel classification project attended the press conference together with the Minister of Tourism and Leisure, the Hon. Michael Sik Yuen.
The Minister unveiled the first part of the hotel classification and grading which is an exercise that has been conducted by the tourism office under the aegis of the chairman of the MTPA, Mr. Robert Desvaux.
According to the Minister of Tourism and Leisure, “The classification of hotels is a must because it has often been distorted. Hotels have been auto-classified and following tour operators’ criteria, itself based on the size of the hotel and so on.”
The new methodology will improve the quality of infrastructure and services offered to customers in hotels for a more sustainable tourism industry.
Answering to questions of the press, the chairman of the MTPA, Mr Robert Desvaux has emphasized that around the world "the methods used are largely based on objective criteria to determine star ratings. The MTPA’s approach, however, is a blend of the universal, recognized and objective criteria and which is adapted by the European system. It also takes into account the degree of appreciation when tour operators are selling hotels. Moreover, the new system implemented and introduced by the MTPA takes into account the realities of the Mauritian context. Everything has been compiled in a well defined Code of Conduct for the tourism professionals"
This approach has, therefore, the merit of satisfying the needs and expectations of customers and be largely accepted by hotels.
In addition, customers, tour operators and the public in general will have the opportunity to inform the MTPA, through its website, of any discrepancy they notice between the classification of a hotel and its actual level of service. They will also be able to suggest other criteria they may deem important to improve in the hotel. This information will then be submitted to the Board of the MTPA for possible improvements and may also be used in the process of classification, upgrade or downgrade.
★★★★★ Luxury
Le Prince Maurice
Category: 5 star luxury
Le Touessrok, Resort & Golf Course
Category: 5 star luxury
Maradiva Villas Resort & Spa
Category: 5 star luxury
One&Only Le Saint Géran, Mauritius
Category: 5 star luxury
Royal Palm
Category: 5 star luxury
Belle Mare Plage & Resort
Category: 5 star
Dinarobin Hotel Golf & Spa
Category: 5 star
Heritage Awali Golf & Spa Resort
Category: 5 star
Heritage Le Telfair Golf & Spa
Category: 5 star
Hilton Mauritius Resort & Spa
Category: 5 star
Long Beach Mauritius
Category: 5 star
LUX* Belle Mare
Category: 5 star
LUX* Le Morne
Category: 5 star
Maritim Hotel Mauritius
Category: 5 star
Paradis Hotel & Golf Club
Category: 5 star
Paradise Cove Hotel & Spa
Category: 5 star
Shandrani Resort & Spa
Category: 5 star
Shanti Maurice – A Nira Resort
Category: 5 star
Sofitel Mauritius l’Impérial Resort & Spa
Category: 5 star
Sofitel So Mauritius Bel Ombre
Category: 5 star
Sugar Beach Resort Mauritius
Category: 5 star
The Residence Mauritius
Category: 5 star
Trou Aux Biches Resort And Spa
Category: 5 star
Boutique Hotel ★★★★★
Angsana Balaclava
Category: 5 star boutique hotel
Villas ★★★★★
Anahita The Resort Mauritius
Category: 5 star villas
Heritage The Villas Mauritius
Category: 5 star villas
Tamarina Golf, Spa & Beach Club
Category: 5 star villas
Business ★★★★★
Labourdonnais Waterfront Hotel
Category: 5 star business
Club ★★★★★
Club Med La Plantation d`Albion
Category: 5 star club
Le Canonnier
Category: 4 star
Le Mauricia
Category: 4 star
Le Meridien
Category: 4 star
Mövenpick Resort & Spa Mauritius
Category: 4 star
La Pirogue
Category: 4 star
La Plantation Resort & Spa
Category: 4 star
Le Preskil Beach Resort
Category: 4 star
Tamassa Hotel
Category: 4 star
The Sands Resort And Spa
Category: 4 star
Le Victoria
Category: 4 star
Boutique Hotel ★★★★
20° SUD
Category: 4 star boutique hotel
Business ★★★★
Hennessy Park Hotel
Category: 4 star business
le Suffren Hotel & Marina
Category: 4 star business
Club ★★★★
Club Med- La Pointe aux Canonniers
Category: 4 star club
Lodge ★★★★
Lakaz Chamarel Exclusive Lodge
Category: 4 star lodge
★★★
Aanari Hotel & Spa
Category: 3 star
Blue Lagoon Beach Hotel
Category: 3 star
Coin De Mire Attitude
Category: 3 star
Coralia Mont Choisy Hotel
Category: 3 star
Emeraude Beach Attitude
Category: 3 star
Gold Beach Resort
Category: 3 star
Le Grand Bleu
Category: 3 star
Manisa Hotel
Category: 3 star
Merville Beach
Category: 3 star
Ocean Villas
Category: 3 star
Le Palmiste Resort & Spa
Category: 3 star
Le Recif Attitude
Category: 3 star
Tarisa Resort Mauritius
Category: 3 star
Tamarin Hotel
Category: 3 star
Tropical Attitude
Category: 3 star
Veranda Paul & Virginie
Category: 3 star
Veranda Grand Baie
Category: 3 star
Veranda Palmar Beach
Category: 3 star
Veranda Pointe Aux Biches
Category: 3 star
Business ★★★
Gold Crest Hotel
Category: 3 star business
Le Saint Georges
Category: 3 star business
Club ★★★
Hibiscus Village Vacances
Category: 3 star club
Villa Caroline
Category: 3 star club
★★
Bougainville
Category: 2 star
Les Cocotiers
Category: 2 star
Hotel Les Orchidées
Category: 2 star
Silver Beach Hotel Mauritius
Category: 2 star
Ti Fleur Soleil
Category: 2 star
Business ★★
Gold Nest Hotels
Category: 2 star business
Grading Criteria
http://www.tourism-mauritius.mu/index.php?option=com_content&view=article&id=406&Itemid=1910&lang=fr
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