Quadriga launches new mobile housekeeping app across 11 hotels that drives cost reductions and staff efficiency improvements of upto 50%
Quadriga, the leading global provider of guest-facing technology solutions for the hospitality industry, has announced an innovative new mobile application for housekeeping services, designed to reduce costs and deliver improved efficiencies for hoteliers. |
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Quadriga launches new mobile housekeeping app across 11 hotels that drives cost reductions and staff efficiency improvements of upto 50%
Quadriga, the leading global provider of guest-facing technology solutions for the hospitality industry, has announced an innovative new mobile application for housekeeping services, designed to reduce costs and deliver improved efficiencies for hoteliers. |
Category: Worldwide - Suppliers -
Providers
This is a press release selected by our editorial committee and published online for free on 2013-09-16
Via an exclusive global agreement with partner Hibox Systems Ltd, Finland, the new “Housekeeper” application is proven to deliver an average 50% reduction in the time required to carry out housekeeping and hotel support tasks, enhanced staff communication, as well as powerful reporting capabilities.
Building on its growing range of mobile applications and cloud-based services, Housekeeper provides an alternative to Quadriga’s established, fixed TV-based housekeeping solution, integrated into its Sensiq guest communications and entertainment platform. The Hibox Housekeeper application is a web-based service which can be hosted in the cloud and provides hotel staff with easy and immediate reporting capabilities via most web-enabled mobile devices. Services include the reporting of room status to the hotel PMS, minibar usage and rooms fault reporting and management, as well as a staff messaging tool.
Housekeeper is already deployed in hotels across the Nordic region and is now available worldwide. Juha Peltonen, Hotel Manager at Hotel Haikko Manor, Porvoo, Finland, says, “The Housekeeper application gives us an easy-to-use tool to manage the housekeeping tasks. With quicker response and improved communication with the housekeeping staff we are able to better serve our guests and get a real-time picture of the room status. Also we are able to reduce the housekeeping costs with improved monitoring and reporting.”
Paul Wilson, Quadriga’s Partnership and Product Director, says, “The new Hibox Housekeeper application is designed to deliver valuable and tangible business benefits to our customers. Quadriga’s flexible approach to integrating technologies and working with „best of breed partners‟ means we are able to deliver customer solutions that are based on the latest technology, meet real business needs and make commercial sense.”
About QuadrigaQuadriga, the leading global provider of guest-facing technology solutions for the hospitality industry, provides a single point of contact for all fixed and mobile guest connectivity, communication and entertainment requirements. With offices in the USA, Europe, the Middle East, Africa and Asia, Quadriga integrates TV and mobile communications platforms, Internet, network and multimedia solutions, delivering operational efficiencies and new revenue opportunities, enabling customers to better compete in an interactive, interconnected and globally accessible world.
Through an ever-growing portfolio of products, services and content Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single partner. Quadriga’s range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network consultancy and delivery services and multimedia content means it can work with its customers to converge today’s disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.
As the hospitality sector expands globally, Quadriga’s global footprint extends across Europe, the Americas, the Middle East, India, key parts of Africa and Asia. This is being achieved through a combination of Quadriga’s own operations and a distribution model into selected countries and territories.
Quadriga has more than 30 years experience serving the hospitality sector, supporting more than 300,000 guest rooms and is the number 1 in Europe and the number 2 globally. The company has unrivalled expertise and more than 10 years experience in managing hotel networks, Internet provision and digital IP systems, with more than 120,000 Internet rooms . The company will continue to leverage its capabilities and deep knowledge of the hospitality sector to create solutions and products that harness the latest technologies and meet ever evolving customer needs and guest expectations.
About Hibox Systems LtdHibox Systems is a global provider of advanced interactive information and entertainment solutions for consumers and commercial applications. The Hibox middleware platform has been successfully deployed for IPTV and OTT use by hotels, ISP's and broadband providers, along with healthcare facilities, ships and offshore oil platforms. Hibox Systems is headquartered in Finland with an international business development office in Vienna, Austria. Since December 2007, the company has been part of Anvia Group, a growing ICT-group with 738 employees and a turnover of 115 MM € in 2012.
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