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2023 was an exceptional year for Radisson Hotel Group’s award-winning Responsible Business program.


2023 was an exceptional year for Radisson Hotel Group’s award-winning Responsible Business program.

Category: Worldwide - Industry economy - Sustainability
This is a press release selected by our editorial committee and published online for free on 2024-04-23

Photo credit © Radisson Hotel Group

The Group made significant progress on its Net Zero by 2050 transition, achieved important milestones in employee engagement and diversity, and continued to look beyond its borders to convene the hospitality industry in meeting the growing demand of consumers for green travel.

The release of Radisson Hotel Group’s 2023 Responsible Business report marks the 35th anniversary since the Group issued its first pioneering environmental policy – the first ever in the industry.

The 2023 report outlines key initiatives and milestones the Group achieved throughout the last year in the areas of Think People, Planet, and Community, and the progress in its transformation to become Net Zero by 2050.

As a global Responsible Business Leader, the Group continues to transform its hotels and processes to be more sustainable and meet the growing demand of consumers for green travel, including the roll out of the Hotel Sustainability Basics (HSB).

Following the approval of its near-term science-based carbon emission reduction targets for 2030 by the Science Based Targets Initiative (SBTi), the Group received validation of its Net Zero science based targets, aligning company targets with the private sector’s contribution to worldwide COP21 climate goals.

This validation supports Radisson Hotel Group’s vision to decouple carbon emissions from business growth, reduce greenhouse gas emissions by 46% by 2030, and progress towards Net Zero by 2050.

The Group’s efforts have already yielded significant results, with a notable 35% reduction in carbon footprint per square meter since 2019.

The Group’s carbon footprint emission results were verified by TÜV Rheinland, including the assessment of evidence relevant to the voluntary reporting of emission information, on a sample basis.

A key priority for Radisson Hotel Group remains looking beyond its company borders to play a bigger role in the hospitality industry by encouraging hotels and travelers around the world on their sustainability journey.

As a leading supporter of the cross-industry Pathway to Net Positive Hospitality and the Hotel Sustainability Basics, as well as a signatory of the Glasgow Declaration and advocate of the Nature Positive vision for the hospitality industry, Radisson Hotel Group is placed amongst the leading companies driving the hospitality industry’s sustainability transformation.

Radisson Hotel Group is fully committed to the roll out of trusted sustainability labels in all its hotels and is proceeding with the roll-out of the Hotel Sustainability Basics (HSB).

Currently 50% of the Group’s hotels are in the process of verification and 179 hotels are fully HSB verified, whereas another 165 hotels are certified with an eco-label.

“Sustainability is a core part of our Strategic 5-year Plan and is closely connected to other key initiatives, driving our vision as a meaningful brand for guests, owners, and talent. We continue to invest in ESG and focus on cost efficiencies, as well as the revenue opportunities of being a responsible business. Together with key stakeholders and associations, we believe in driving and growing sustainable travel and making sustainability an intrinsic part of our 10 leading brands,” says Federico J. González, Executive Vice Chairman, Radisson Hotel Group.

Key achievements include:

Think People:

As a diverse and inclusive employer, Radisson Hotel Group offers meaningful career moments and advancement to inspire team members and help them grow both professionally and personally.

In 2023, team members took part in more than 1.5M hours of training and development.

For the third consecutive year, the Group was recognized by Forbes Magazine as one of the World’s Best Employers in the Travel and Leisure industry.Additional key Think People highlights include:
  • 83% Radisson Listens overall team member engagement score
  • 32% women in leadership positions
  • 8th slavery and human trafficking statement issued
  • 188 hotels certified by Safehotels

Think Community:

Radisson Hotel Group partners with multiple organizations to give back to the local communities where it operates.

The Group’s long-standing partnerships with global organizations like SOS Children’s Villages International and Just a Drop have transformed thousands of people’s day-to-day lives around the world.

Additional key Think Community highlights include:
  • 36,700 volunteer hours from corporate office and hotel team members
  • 29,500 people provided with safe drinking water for life through the Group’s towel re-use and green housekeeping programs
  • 1.3M donated in cash and in-kind by corporate offices and hotels to nonprofit organizations
  • €670K+ donated in cash to SOS Children’s Villages since the start of the partnership

Think Planet:

Aligned with its commitment to Net Zero by 2050, Radisson Hotel Group continues to implement concrete action towards net zero, biodiversity protection, and an equitable world.

Additional key Think Planet highlights and results from 2023 include:
  • 35% reduction in carbon footprint per square meter since 2019
  • 67 hotels use 100% renewable electricity and significant progress was made on activating the company’s renewable energy strategy
  • All meetings are fully carbon compensated, having offset 87,000 tons of carbon since 2019
  • 970 electric car charging stations groupwide
Read the full Responsible Business 2023 report here.

About Radisson Hotel Group

Radisson Hotel Group is an international hotel group, operating in EMEA and APAC with over 1,340 hotels in operation and under development in +95 countries. The international hotel group is rapidly expanding with a plan to significantly grow the portfolio. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

The Radisson family of brands portfolio includes Radisson Collection, art’otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Radisson Rewards is is Radisson Hotel Group’s loyalty program, which delivers an elevated experience that makes Every Moment Matter. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.

Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.

At Radisson Hotel Group we care for people, communities and planet and aim to be Net Zero by 2050 based on the approved near-term Science Based Targets. With unique solutions such as 100% carbon neutral Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.

The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group’s portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members.

Photo credit © Radisson Hotel Group

Photo credit © Radisson Hotel Group

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