Elleni Chambiras has been appointed as the Project Director-Central Systems, taking full responsibility for setting up and implementing the OPERA Central Systems Solution; comprising Reservations System, Customer Information System, Web System and Sales Force Automation.
Reporting to Octavio Gamarra, Senior Vice President, Dusit Hotels & Resorts, Elleni brings to Dusit over 20 years Central Systems experience and professionalism. She worked with Micros-Fidelio as Central Systems Project & Product Manager-Asia / Pacific, bringing many of the leading hotel operators worldwide on the multi-million dollar Central and Distribution Systems projects. Before joining Dusit, Elleni was employed with Amanresorts International as General Manager-Central Sales & Reservations.
The Dusit properties are expected to be fully installed by early -2008, making it the first Thailand-based hotel management company to have such an advanced Central Systems. With all the features of the new technology deployed across all distribution channels by then, Dusit will provide all of its hotels and guests instantaneous guest recognition at the point of guest customer contact combined with a substantially enhanced distribution system via all its distribution channels providing real time availability based on last room and best rate.
