Sales teams from across the Emirates are brought together as one for the first time
Hilton Worldwide has announced the opening of two National Sales Offices to support the company’s nine hotels across the UAE. Based in Abu Dhabi and Dubai, the new sales offices will bring together the sales teams from all hotels in the country into one cohesive team of more than 40 people.
“By joining forces, we’ve created a team of professionals who will be better placed to build new relationships and manage our customer accounts.” said Victor Louis, regional director of sales, Arabian Peninsula and Indian Ocean.
Hilton Worldwide conducted an extensive analysis of target markets and the sales capabilities of each hotel to formulate a new structure that would enable the team to look after a larger number of source markets, more easily identify cross-selling opportunities, continue International Sales Office activity and increase sales.
Under the new structure, the Abu Dhabi sales office will cover all outbound business from Abu Dhabi and Al Ain to the rest of the UAE while the Dubai sales office will concentrate on the Dubai, Sharjah, Ras Al Khaimah and Fujairah markets.
“This new organisation allows us to be as efficient and effective as possible, to deliver the best service possible to our customers and to explain why we offer more than the competition.” said Louis.
Hilton Worldwide operates nine hotels across the UAE:
Abu Dhabi: Hilton Abu Dhabi, Hilton Baynunah, Hilton Corniche Hotel Apartments
Al Ain: Hilton Al Ain
Dubai: Hilton Dubai Creek, Hilton Dubai Jumeirah Resort
Fujairah: Hilton Fujairah Resort
Ras Al Khaimah: Hilton Ras Al Khaimah, Hilton Ras Al Khaimah Resort & Spa
The company has five hotels in its development pipeline in the UAE – nearly doubling Hilton Worldwide’s portfolio. They include the first Conrad in the country, the Conrad Dubai (559 rooms), which is scheduled to open in Q4 2011, and the first Doubletree hotel, the Doubletree by Hilton Ras Al Khaimah (126 rooms/apartments), due to open in Q4 2010.
