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Nathalie Seiler-Hayez, General Manager, Swiss Deluxe Hotels
Article by Vanessa Guerrier-Buisine
Published on Friday 23 June
Categories: Europe - Switzerland
“I think that in the hospitality industry, we are often a little locked into our own little worlds, our own little circles, and it's important to open up and...
The iconic dome of the Carlton Cannes, a Regent Hotel
Interview made by Vanessa Guerrier-Buisine
Published on Friday 09 June
Categories: Europe - France - Meetings - Interviews
“I believe that with the new facilities we have created and the spaces we have improved, travellers and locals alike can truly experience our destination”
Article by Vanessa Guerrier-Buisine
Published on Tuesday 23 May
Categories: Worldwide - Industry economy - Hotel openings
“We get to build every hotel totally from scratch, every time, not from any playbook, which is a very rare thing in the world of hotels”, this is how Craig...
Interview made by Vanessa Guerrier-Buisine
Published on Friday 19 May
Categories: Europe - France - Meetings - Interviews
“In my previous group, in the health sector, caring for people was one of our values. Here, we serve the same purpose; we must care for our guests”.
Interview made by Vanessa Guerrier-Buisine
Published on Friday 12 May
Categories: Middle East - United Arab Emirates - Meetings - Interviews
“Here, we strive to maintain a close and high-quality approach, multiplying acts of service while adding prestige to French service” assures Pascal Pinazo.
Interview made by Vanessa Guerrier-Buisine
Published on Friday 05 May
Categories: Europe - Switzerland - Meetings - Interviews
“Service is more natural than it seems, it is often enough to combine politeness, genuineness, a smile, and a touch of humour”.
Interview made by Vanessa Guerrier-Buisine
Published on Friday 21 April
Categories: Africa Indian Ocean - Egypt - Meetings - Interviews
“I've learned through my travels to never compare one place to another, I prefer to close one chapter and discover another, and really get involved and embrace...
Article by Vanessa Guerrier-Buisine
Published on Friday 17 March
Categories: Europe
The Journal des Palaces met Damien Bastiat, recently appointed General Manager of the Almae Collection group. Portrait of a hotelier who puts his passion at...
Interview made by Guillaume Chollier
Published on Friday 10 March
Categories: Worldwide - Meetings - Interviews
Having succeeded Philippe Gombert as President of Relais & Châteaux on 1st of January, Laurent Gardinier's ambition is to continue his predecessor's work by...
Interview made by Christopher Buet
Published on Friday 13 January
Categories: Europe - Monaco - Meetings - Interviews
Winner of the Leading Legend 2022 award, Ivan Artolli share with us his meticulious work at the head of Hôtel de Paris in Monte-Carlo, where he is Managing...
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