Burj Al Arab scoops the AICR receptionist of the year title (United Arab Emirates)
Burj Al Arab Executive Butler Lance Oliver Keith won the Receptionist of the Year title at the Amicale Internationale des Chefs de Reception et Sous Directeurs des Grand Hotel (‘The Association of Front Office Managers and Assistant Managers of 4 and 5 star hotels’) gala ceremony held in Dubai earlier this week.
Burj Al Arab scoops the AICR receptionist of the year title (United Arab Emirates)
Burj Al Arab Executive Butler Lance Oliver Keith won the Receptionist of the Year title at the Amicale Internationale des Chefs de Reception et Sous Directeurs des Grand Hotel (‘The Association of Front Office Managers and Assistant Managers of 4 and 5 star hotels’) gala ceremony held in Dubai earlier this week.
Lance, who is only 21, landed his first front office job at Burj Al Arab butlers’ team seven months ago. His impressive knowledge of the hotel combined with extremely professional approach and ‘can-do’ attitude were the reasons why he was selected to represent the hotel in 2014.
During the rigorous three-round process, Lance beat some steep competition including 35 candidates from the best hotels in Dubai. He successfully completed all challenges and impressed the judges with his genuine personality and thinking outside the box.
Ahmed Ereiba, Executive Assistant Rooms Division, said: “We are extremely proud to have Lance as one of our colleagues. Despite his young age, he shows a high level of maturity whenever faced with a challenging situation. He truly represents Jumeirah Group’s hallmarks and is a great asset for Burj Al Arab."
This is the fourth time that Burj Al Arab’s colleagues have won the AICR trophy. Back in 2009 Tatiana Lomteva, Assistant Front Office Manager, won the Receptionist of the Year award, followed by Olga Velceva, who earned the title International Receptionist of the Year in 2011 and Rodolfo Rivera III who won the Receptionist of the Year in 2012.
Lance will now represent Dubai at the international level of the competition taking place in Singapore in January 2015.
About Burj Al Arab
Burj Al Arab is managed by Jumeirah Group, the global luxury hotel company and a member of Dubai Holding. It is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most photographed structures in the world and has been consistently voted the world's most luxurious hotel, with features including in suite check-in and check-out, reception desks on every floor, round-the-clock private butlers and use of the hotel’s Rolls-Royce fleet and private beach. The hotel’s 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting venues.
About Jumeirah Group
Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts. Jumeirah Hotels & Resorts includes Jumeirah at Etihad Towers in Abu Dhabi; Burj Al Arab Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Bilgah Beach Hotel in Baku; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Grand Hotel via Veneto in Rome; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; Pera Palace Hotel Jumeirah in Istanbul; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London. Jumeirah Group also runs the luxury serviced residences brand Jumeirah LivingTM; the wellness brand Talise; Jumeirah Restaurants; Wild Wadi WaterparkTM; The Emirates Academy of Hospitality Management; and SiriusTM, its global loyalty programme.
About AICR
(The ‘Amicale Internationale des Chefs de Reception et Sous Directeurs des Grand Hotel AICR (‘The Association of Front Office Managers and Assistant Managers of 4 and 5 star hotels’) was founded on the Cote d'Azur in France in 1964 and over the past 40 years has developed into an international fellowship with sections in 18 countries.The Dubai section of the AICR was founded in 2005, and has grown to become an exciting, active network for all Rooms Division Executives working and living in the city.
