RADISSON HOTEL GROUP ACCELERATES GROWTH IN AUSTRALASIA WITH STRATEGIC PROJECTS AND DIGITAL INNOVATIONS (Australie)
Radisson Hotel Group is proud to announce a series of major developments across its Australasia portfolio, underscoring its commitment to market expansion, enhanced guest experiences, and increased owner profitability through innovative technology and comprehensive operational services. |
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RADISSON HOTEL GROUP ACCELERATES GROWTH IN AUSTRALASIA WITH STRATEGIC PROJECTS AND DIGITAL INNOVATIONS (Australie)
Radisson Hotel Group is proud to announce a series of major developments across its Australasia portfolio, underscoring its commitment to market expansion, enhanced guest experiences, and increased owner profitability through innovative technology and comprehensive operational services. |
Catégorie : Monde - Australie - Économie du secteur
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 Radisson RED Auckland, the first Radisson RED in New Zealand
Crédit photo © Radisson Hotel Group
In 2025, Radisson Hotel Group will continue focusing on strategic geographic expansions, with the right brand and solution for every market, creating more possibilities and opportunities for guests and owners.
The Group also implemented best-in-class systems to maximize revenue across the hotels and continued to invest in operating systems, resulting in the delivery of system contribution of 53% (+5 pp vs. 2023), driven by Radisson Rewards growth.
Expanding Pipeline of Future Projects
Radisson Hotel Group's robust development pipeline in Australasia continues to strengthen with several hotels opening later this year and next year, as the Group advances significant property initiatives across the region.
The development of Radisson Blu Mirage Resort, Fiji Naisoso Island scheduled to open in 2026, has reached two significant milestones: it is now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP), and full-scale construction has commenced on Naisoso Island, marking an exciting new chapter for the project.
The upcoming opening of Radisson RED Auckland, the first Radisson RED in New Zealand, is set for the end of 2025 and is a testament to the Group's commitment to pioneering dynamic, urban hospitality experiences. The Stonewood Group are well into construction with the hotel floors starting to take shape.
Michael Chow Director for the Stonewood Group said: “We are excited by our partnership with the Radisson Hotel Group and when we open later this year, we will be bringing to the Auckland hotel market an exceptional lifestyle hotel”.
Another significant milestone in the Group's expansion strategy is the debut of Park Inn by Radisson Melbourne Carlton in Australia. This contemporary, fully connected hotel will mark the upper-midscale brand's first entry into the Australian market and is scheduled to open in Q2 2025.
“Australasia is one of our most potential markets, our upcoming developments confirm the trust our owners place in Radisson Hotel Group's brands and the systems behind them. By pairing our award‑winning digital platforms with hands‑on operational know‑how, we unlock more opportunities for guests and deliver stronger returns for our partners. From Fiji to Melbourne and Auckland, we're launching brands that are right for each destination and raise the bar for the market,” said Elie Younes, Executive Vice President & Global Chief Development Officer, Radisson Hotel Group.
Innovative Technology and Enhanced Operations
Radisson Hotel Group also continues to focus on enhanced and streamlined operations by further investing in EMMA, the Group's global cloud-based technology platform, which seamlessly integrates hotel systems like CRM, Property Management, Sales & Catering, reservations, loyalty programs, and digital touchpoints. EMMA enhances personalization and customer engagement, epitomizing the Group's motto, "Every Moment Matters."
As a company, Radisson Hotel Group has a customer centric culture. Every customer is different and as such, the Group values their unique needs applying advance personalization on our digital channels to facilitate their interactions with us. Our goal is to provide one-to-one personalization experiences to increase customer satisfaction and ultimately increase the opportunities of conversion to increase our online business.
As a leader in digital innovation, the Group is transforming and elevating the guest experience by harnessing advanced AI technologies such as AI-driven multilingual content translation and digital replicas of hotels, allowing guests to virtually explore rooms and facilities, enhancing booking ease and satisfaction. Radisson Hotel Group remains at the forefront of customer-centric innovation by delivering highly personalized and localized digital experiences.
The Group is also the first hotel company for number of languages on their digital channels (web and app) and has a strategical roadmap of localization to provide the best in-language experience made to satisfy users through their booking journey.
Complementing these digital advancements, the award-winning Radisson Hotels App has surpassed 1.9 million annual downloads and has been recognized by Google as best in class. The app became the 5th most downloaded hospitality app in 2025. This industry-leading app supports direct booking, seamlessly guiding guests from discovery and reservations through to a memorable stay experience.
Next to these digital advancements, Radisson Hotel Group's commercial capabilities are strengthened by The Club, an international revenue community operating in over 45 countries. The Club provides global expertise, local insights, and revenue management services to more than 300 hotels, significantly contributing to nearly half of the Group's bookings, underscoring the strategic impact of Radisson Hotel Group's innovative investments.
Radisson Hotel Group
Radisson Hotel Group is a rapidly expanding international hotel group, operating in EMEA and APAC with over 1,565 hotels in operation and under development in +95 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson family of brands portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prize by Radisson brought together under one commercial umbrella brand Radisson Hotels.
Radisson Rewards is Radisson Hotel Group's loyalty program, which delivers an elevated experience that makes Every Moment Matter, counting more than 20 million members. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely Carbon Compensated.
At Radisson Hotel Group we care for people, communities and planet and aim to be Net Zero by 2050 based on the approved Science Based Targets. With unique solutions such as carbon compensated Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group's portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members.
 Park Inn by Radisson Melbourne Carlton
Crédit photo © Radisson Hotel Group
 In 2025, Radisson Hotel Group will continue focusing on strategic geographic expansions, with the right brand and solution for every market
Crédit photo © Radisson Hotel Group
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