Four Seasons Hotel Megève recrute...

About the role

The Housekeeper is responsible for the upkeep and cleaning of the hotel's rooms and suites. She/he must carry out her/his work in accordance with Four Seasons standards, paying attention to guests' needs and trying to exceed their expectations.



What you will do

• To respect the service sequences for the complete cleaning of the hotel's rooms and suites while complying with Four Seasons standards in accordance with the expectations and preferences of our customers, while ensuring that the equipment in the rooms is working properly (lights, heating/air conditioning, household appliances, etc.), and reporting any anomalies to the Housekeeper.
  
  

• Ensures that bed linen and towels are changed in the rooms according to guest requests, and maintains sufficient stocks to ensure continuity of service and management of dirty and clean linen.
  
  

• Keeps an up-to-date room report for the day and checks that it is consistent (guest names, bed changes, departures, etc.). Keeping the Housekeeper informed of all customer complaints in order to ensure quality follow-up, and informing the Floorkeeper of any technical problems encountered in the room so that the necessary repairs can be made.
  
  

“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”.

What we are looking for

Valid work permit

Languages: Fluent French and English preferred

Thoroughness, availability, sense of service and discretion

What we offer

• 39-hour seasonal contract
  
  

• Salary communicated during interview
  
  

• Uniform supplied et laundered for operating staff
  
  

• One meal per shift at our Employees’ Cateferia
  
  

• As a reward for loyalty, employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer)
  
  
  

What your experience will be like

• Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym!
  
  

• A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights!
  
  

• The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided.
  
  

• Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions.
  
  

• Bring the season to a close with our Staff Party, sure to be the envy of many!