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The St. Regis Bora Bora Resort
The St. Regis Bora Bora Resort St Regis Hotels & Resorts

Sought position:
Guest relation / Butler
Ref ID: n°222465
Town: Vaitape
Country : French Polynesia
Contract type: Fixed term contract
Duration: 12 months
Contract start date : As soon as possible
Experience: experienced
Job status: Based on experience
Job category: Accommodation / Reception and Public relations
Salary: selon experience
Accomodation: No
Online since 2024/03/22
This job position is still available for the week of 2024-06-17


The St. Regis Bora Bora Resort

Website
https://www.facebook.com/WeddingsAtStRegisBoraBora

Previous page Apply here!

The St. Regis Bora Bora Resort is looking for...

Guest relation / Butler (M/F)


JOB DESCRIPTION
The St. Regis Bora Bora is located in one of the most beautiful and romantic islands, set amid endless Pacific waters. The 90 bungalows sets within 22 acres offer a unique experience over the lagoon facing the Mt Otemanu.

Reporting to the Head Butler and the Front Office Manager, the Butler is the St Regis brand ambassador.

The Butler attends to every guest’s needs and wants. Butler is responsible for the quality of every guest’s stay and welcoming the guests and makes them feel at home. Setting up guests rooms prior to arrival, checking in/out guests and upkeep the quality throughout their stay. Work closely with Housekeeping, Front Office and In Room Dining.
Butler has to be very knowledgeable about all aspects of the hotel.

Key Responsabilities:

- Ensure all guest preferences are taken and actioned
- Welcome the guest upon arrival, and familiarize them with everything in the room and hotel.
- Rooming all arrival guests and all butler services are well explained and actively offered such as unpacking, pressing, shoeshine and complimentary beverage
- Pick-up and deliver guest laundry/ pressing based on guest requested time.
- Handle guest complaints; record the complaints in the butler report and inform the duty supervisor about the incident and follow-up with resolve the issue
- Assist the guest with packing and unpacking services.
- Report maintenance faults and damage to machines, furniture and fittings in all area of the guestroom floor to the maintenance department and follow-up with the status.
- Set-up the rooms for the arriving guests as per guest history / special amenities and request
- Set-up welcome amenity according to the room type
- Promote the hotel restaurant and spa facilities and offer to make reservation

PROFILE
The applicant must be fluent in English. A second language would be appreciated.
Similar experience in the same hotel category required.

Sought position:
Guest relation / Butler
Ref ID: n°222465
Town: Vaitape
Country : French Polynesia
Contract type: Fixed term contract
Duration: 12 months
Contract start date : As soon as possible
Salary: selon experience
Experience: experienced
Job status: Based on experience
Job category: Accommodation / Reception and Public relations
Online since 2024/03/22
This job position is still available for the week of 2024-06-17

OUR COMPANY OVERVIEW

The St. Regis Bora Bora Resort


Website
https://www.facebook.com/WeddingsAtStRegisBoraBora



This offer does not quite suit you?
The St. Regis Bora Bora Resort also offers, in the same category, the following offers:
  • Head Butler - Guest Relation Manager (M/F)
  • Réceptionniste Tournant (M/F)
  • Night Manager (M/F)


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