Luxury Hospitality Daily News
Luxury Hospitality Daily News
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Sought position:
Receptionist
Ref ID: n85933
Town: Riyadh
Country : Saudi Arabia
Contract type: Long term contract
Contract start date : As soon as possible
Work schedules: With a break
Salary: 48K yearly (in Saudi Riyals)
Experience: entry level
Job status: employe
Job category: F&B / Restaurant
Accomodation: Sharing accommodation next to the restaurant
Online since 2021/04/29
This job position is still available for the week of 2021-05-10



https://www.linkedin.com/showcase/lpm-riyadh-opening/https://www.youtube.com/channel/UCKk3x6BOO6fsIyUQV-den1Qhttps://www.instagram.com/lpmriyadh/

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LPM Restaurant and Bar - Riyadh is looking for...


Receptionist (M/F)



JOB DESCRIPTION
PURPOSE OF DUTY: 

As the face of LPM, welcome all guests in a warm and friendly manner; deal with any inquiries before seating them with menus.  To efficiently take, amend or cancel any bookings based on our guidelines.

LPM VALUES DUTIES: 
 
  • To treat all your colleagues and guests as you will treat your family and friends
  • Greet all your colleagues when you arrive before starting your duties
  • Always be punctual, wearing the correct uniform respecting the grooming standards
  • Be smiley, friendly and respectful with all our guests and your colleagues
  • Always ensure to provide the full LPM experience to all our guests
  • Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
  • Seize every opportunity to develop your own skills/knowledge and share it with others
  • Create a positive and open-minded environment for all
  • Support and help your colleagues, always work as a team
  • Stay honest, authentic and always seek to go to the extra mile
  • Embrace and respect all cultural differences

JOB DUTIES/RESPONSIBILITIES:

COMMUNICATION
 
  • To attend bi-daily team briefing actively.
  • To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.
 
GUEST RELATIONS
  • To recognize guests preferences and anticipate them.
  •  To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management.

OPERATIONS
  • To always act and perform accordingly to LPM standards.
  • To greet all customers in warm and friendly manner, welcome them in the restaurant and attend to their inquiries before escorting to the table
  • To ensure all telephone calls and emails are handled politely and efficiently, providing correct and accurate assistance which meets customer needs
  • Efficiently use reservation system (take, confirm, amend, cancel reservations)
  • To be able to run the book during busy operation hours.
  • To maximize opportunities to increase revenue (walk-ins, service pushing, (over)booking, maximizing identified time slot, support on organizing the large groups)
  • To work equally at the reception of the restaurant in direct contact with guests and at the reservation department.
  • To assist with stationery stock inventory and void room management
  • To conduct competitors benchmark analysis (pricing, product offer)
  • To have a thorough knowledge of the menu and bar list of LPM
  • To always ensure an excellent guest experience.
  • To successfully follow daily duties and role responsibilities.
  • To respond quickly and positively to changes within your job role, showing flexibility

 

PROFILE
JOB ROLE SPECIFICATIONS: 

Qualifications:

Essential
  •  High school diploma or equivalent
 
Desirable
  • Hospitality education background


Experience:

Essential
  • 1-2 years’ experience in hospitality in a similar role
 
Desirable
  • 2-3 years’ experience in hospitality within the local market
  • Previous experience in high-volume restaurant
  • Successful previous experience as hostess/events/cabin crew (airlines)/luxury retail
  • Traveling/working abroad
  • Familiar with the local hospitality scene
 
Skills:

Essential
  • Interpersonal skills
  • English – excellent oral and written
  • Attention to details, speed and accuracy
  • Working attitude
  • Listening skills
  • Guest service skills
  • Physiognomy skills
Desirable
  • Arabic and, or French speaking skills
  • Additional foreign language skills
  • Basic computer skills (Word, Excel, Outlook)

Competencies:
  • Communication
  • Team player
  • Organizational and time management
  • Stress management
  • Familiarity with reservation system
  • Familiarity with SOPs procedures
  • Ability to work in fast-paced environment and standing for long hours

Sought position:
Receptionist
Ref ID: n85933
Town: Riyadh
Country : Saudi Arabia
Contract type: Long term contract
Contract start date : As soon as possible
Work schedules: With a break
Salary: 48K yearly (in Saudi Riyals)
Experience: entry level
Job status: employe
Job category: F&B / Restaurant
Accomodation: Sharing accommodation next to the restaurant
Online since 2021/04/29
This job position is still available for the week of 2021-05-10


https://www.linkedin.com/showcase/lpm-riyadh-opening/https://www.youtube.com/channel/UCKk3x6BOO6fsIyUQV-den1Qhttps://www.instagram.com/lpmriyadh/


I FIT THE PROFILE!






IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.

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