Luxury Hospitality Daily News
Luxury Hospitality Daily News
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Sought position:
Receptionist (internship)
Ref ID: n83527
Town: Dubai
Country : United Arab Emirates
Contract type: Training or Management Training
Duration: to 6 at 12 months
Contract start date : 2021/04/01
Work schedules: With a break
Salary: according to experience
Experience: indifferent
Job status: Other (internship, VIE...)
Job category: F&B / Restaurant
Accomodation: Sharing accommodation (depending on locations of the internship)
Online since 2021/03/07
This job position is still available for the week of 2021-04-19




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COMPANY OVERVIEW
LPM Restaurant & Bar is a global brand with operations in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong and now Riyadh.

 LPM is a French restaurant and bar inspired by the Mediterranean cuisines. Made of fresh ingredients, prepared a la minute, our dishes are meant to be shared and arrive in the middle of the table, whenever they are ready. Our purpose is to bring people together to share a great time, where our guests will find great food, warm and friendly service in a vibrant atmosphere. All our guests must feel welcome as part of the LPM family.

The family spirit is driving us in everything we do, and this is what we aim to offer to all our colleagues, existing, new or future ones.  Our main value is ‘’to treat all your colleagues and guests, as you will treat your family and friends’’.

We value attitude over skills, and prioritize internal growth: we welcome talent and groom them. We focus on consistency in a warm and friendly environment, and we believe we can strive if we all work closely together. Our standards are simple, yet they require focus to ensure a great guest experience.
 

LPM Restaurant and Bar - Dubai is looking for...


Receptionist (internship) (M/F)



JOB DESCRIPTION
INTERNSHIP

Locations available: Dubai/ Abu Dhabi/ Miami/ Hong-Kong


JOB PURPOSE: 


As the face of LPM, welcome all guests in a warm and friendly manner; deal with any inquiries before seating them with menus.  To efficiently take, amend or cancel any bookings based on our guidelines.

LPM DUTIES VALUES:
  • To treat all your colleagues and guests as you will treat your family and friends
  • Greet all your colleagues when you arrive before starting your duties
  • Always be punctual, wearing the correct uniform respecting the grooming standards
  • Be smiley, friendly and respectful with all our guests and your colleagues
  • Always ensure to provide the full LPM experience to all our guests
  • Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
  • Seize every opportunity to develop your own skills/knowledge and share it with others
  • Create a positive and open-minded environment for all
  • Support and help your colleagues, always work as a team
  • Stay honest, authentic and always seek to go to the extra mile
  • Embrace and respect all cultural differences

JOB DUTIES: 

COMMUNICATION
 
  • To attend bi-daily team briefing actively
  • To efficiently communicate and report to relevant supervisors and co-workers in a transparent way
 
GUEST RELATIONS
  • To recognize guests preferences and anticipate them
  •  To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management
OPERATIONS
  • To always act and perform accordingly to LPM standards
  • To greet all customers in warm and friendly manner, welcome them in the restaurant and attend to their inquiries before escorting to the table
  • To ensure all telephone calls and emails are handled politely and efficiently, providing correct and accurate assistance which meets customer needs
  • Efficiently use reservation system (take, confirm, amend, cancel reservations)
  • To be able to run the book during busy operation hours
  • To maximize opportunities to increase revenue (walk-ins, service pushing, (over)booking, maximizing identified time slot, support on organizing the large groups)
  • To work equally at the reception of the restaurant in direct contact with guests and at the reservation department
  • To assist with stationery stock inventory and void room management
  • To conduct competitors benchmark analysis (pricing, product offer)
  • To have a thorough knowledge of the menu, wine list, digestive and bar list of LPM
  • To always ensure an excellent guest experience
  • To successfully follow daily duties and role responsibilities
  • To respond quickly and positively to changes within your job role, showing flexibility

 

PROFILE
JOB ROLE SPECIFICATIONS
Qualifications:
  • Hospitality education background
 
Skills:
Essential
  • Interpersonal skills
  • English – excellent oral and written
  • Attention to details, speed and accuracy
  • Working attitude
  • Listening skills
  • Guest service skills
  • Physiognomy skills
Desirable
  • Arabic and, or French speaking skills
  • Additional foreign language skills
  • Basic computer skills (Word, Excel, Outlook)

Competencies:
  • Communication
  • Team player
  • Organizational and time management
  • Stress management
  • Familiarity with reservation system
  • Familiarity with SOPs procedures
  • Ability to work in fast-paced environment and standing for long hours

Sought position:
Receptionist (internship)
Ref ID: n83527
Town: Dubai
Country : United Arab Emirates
Contract type: Training or Management Training
Duration: to 6 at 12 months
Contract start date : 2021/04/01
Work schedules: With a break
Salary: according to experience
Experience: indifferent
Job status: Other (internship, VIE...)
Job category: F&B / Restaurant
Accomodation: Sharing accommodation (depending on locations of the internship)
Online since 2021/03/07
This job position is still available for the week of 2021-04-19




I FIT THE PROFILE!






IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.

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