test Job in Luxury Hospitality: Grand Hôtel du Cap-Ferrat is looking for... IT Director
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Sought position:
IT Director
Ref ID: n°57069
Town: Saint-Jean-Cap-Ferrat
Country : France
Contract type: Long term contract
Contract start date : Dès que possible
Work schedules: Without any break
Salary: Selon la grile salariale
Experience: experienced
Training course prepared:
Job status: Manager
Job category: Management / IT
Online since 2019/07/15
This job position is still available for the week of 2019-08-19

Grand Hôtel du Cap Ferrat

Number of rooms and suites: 73

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Grand Hôtel du Cap-Ferrat is looking for...

IT Director (M/F)

Le Grand Hotel du Cap Ferrat, a Four Seasons Hotel, is looking for its next IT Director. The IT Director reports directly to the Business & Administration Director fo the property.

The main responsibilities are: 
- Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
- Establish and maintain user procedures and hardware familiarisation for all systems. 
- Provide administration services, to include; contribution to technology capital and operating budgets.
- Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
- Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
- Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
- Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
- Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.
- Assist in the co-ordination of new acquisitions and major projects as required.
- Participate in property-level, corporate-initiated technology implementations.
- Good knowledge and support for Desktop OS and applications including patches.
- Provide direct guest support and quality support to function rooms and conference services.
- Administer Lotus Notes, connection to global VPN and other communication tools.
- Assist in the process of systems backup and recovery procedures.
- Assist in management of third party vendors.
- Provide 24 / 7 support for mission critical systems.
- Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
- Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance

As a Manager of the property, we expect the IT Director to:
- Maintain harmonious and professional relationship with all departments and Home Office.
- Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Must have strong interpersonal skills and be able to relate to all levels of staff.
- Must be able to assist hotel guests with technical requirements and issues.
- Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.
- Assist in other areas of the accounting office as needed

Minimum experience of 2 years in similar position in another International Hotel of similar category is required

Technical background, MCSE/MCA or strong networking skills

French language is an added benefit


Grand Hôtel du Cap-Ferrat
HR department
Reference Journal des Palaces #57069
71 boulevard du Général de Gaulle
06230 Saint-Jean-cap-Ferrat

IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the establishment.

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