The Peninsula Paris is looking for...

Stages 2023 (M/F)

Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world's most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites.  Working alongside a high profile and prestigious team, The Peninsula Paris is seeking Interns.

 

 

• Work for a luxury Five Star hotel on the historic Bund in Paris
• Share our core values : excellence and generosity
• Grow within a diverse prestigious and international property.

 

 

Key accountabilities:

 

Rooms operational internships (Front Desk, Concierge, Guest Service, Guest Communication Centre)

• Gain operational experience with Peninsula Rooms standards and procedures.
• Provide a ?one-stop service? to guests. Ensure personalized check in / out process providing a high touch experience, use of digital tablets, knowledge of PSB & guest registration etc.
• Ensure that guests receive prompt, warm, courteous and personal.
• Attend to all guest enquiries, and requests, delivering an exemplary resolution.

 

F&B Service internships (l'Oiseau Blanc**, LiLi (Cantonese cuisine) and The Lobby (all-day dining))

• Deliver friendly yet discreet and unobtrusive guest service.
• Perform pre and after-service procedures as per Peninsula standards.
• Understand and accurately deliver the defined sequence of service.
• Ensure consistency of the F&B service and food offerings.  

 

Room Service internship

• Prepare Mise-en-place and deliver friendly yet discreet and unobtrusive guest service.
• Perform pre and after-service procedures as per Peninsula standards.

 

Housekeeping Supervisor internships

• Gain operational experience with Peninsula Housekeeping standards and procedures.

• Ensure that guests receive prompt, warm, courteous and personal.
• Attend to all guest enquiries, and requests, delivering an exemplary resolution.

 

Culinary internships

• Perform pre and after service procedures as per Peninsula standards.
• Ensure that all procedures are followed within agreed timescales.  
• Organize scheduling of tasks and complete daily opening and closing procedures professionally.
• Understand and follow the standard of sequence of culinary preparation and service.

 

Human Resources internships 

• Talent Acquisition
• Learning & Development

 

Public Relations internship

• Answer phone calls and record messages.
• Assist the team with social media, press and communication assignments.
• Provide support when required on special Public Relations projects.
• Assist in data entry and provide support in administrative tasks.

 

Digital Marketing and Branding coordinator

• Assisting the brand marketing manager in all his/her daily tasks

• Verification of French translations for the whole website
• Posting of the various new features on the website (room offers, F&B, Spa, Meetings & events)
• Proactive execution of social networks (Twitter, Facebook, Instagram)

 

Revenue Analysis Coordinator

• Management of individual reservations by email and fax, sending confirmations, modifications and cancellations to individual customers, agencies, companies.
• Personalized follow-up of customer requests and follow-up of files in close collaboration with the departments concerned
• Assistance to the Yield Manager for forecasts, statistics & reporting

 

General Manager office & Projects coordinator

• Respond to the requests from the Hotel Manager, Financial Director, General Manager: Requests can be administrative or operational.
• Ensure the follow-up of requests sent to General Management: order form, meeting request, reception of candidates for an interview, etc.
• Establishment of procedures in both English and French.
• Translation of documents.
• Follow-up of weekly inspections with the Hotel Manager
• Realization of presentation at the request of the General Management

 

Director of Rooms project coordinator

• Assist the Director of Rooms daily
• Welcoming customers or collaborators.
• Ensure the follow-up of the requests order form, request for appointments, reception of candidates for an interview, etc.
• Establishment of procedures in both English and French.
• Translation of documents & standards

 

Finance Internship: 

• Establishment of procedures in both English and French.
• Income audit
• Diverse operational audit and cost control

 

General requirements:

 

• Strong customer focus,
• Fluent both in French and English
• Availability and responsiveness,
• Sense of organization,
• Sense of confidentiality.
• Internship Agreement - mandatory

 

All our vacancies are open to people with disabilities.

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The Peninsula Paris

Number of rooms and suites: 200
Website

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