Sought position: Front office agent Ref ID: n°226367 Town: Switzerland Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: 3 months Experience: entry level Job status: Employee Job category: Accommodation / Reception and Public relations Salary: selon CCNT Work schedules: With a break Online since 2024/04/23 This job position is still available for the week of 2024-04-29
Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.
We are looking forward welcoming a new team member for the position : Front Office Agent
KEY RESPONSIBILITIES
To perform check-in, check-out procedures
To conduct rooming upon arrivals of guests
To check invoices and settle billings
To handle complaints and report it to the Management team
To meet the standards and the quality set by Le Grand Bellevue as well as the LQA standards
To act friendly and show caring manners according to Le Grand Bellevue Policies & Procedures
Guest service in three languages (d/f/e) as well as the associated correspondence
QUALIFICATIONS & SKILLS
At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
Good oral and written language skills (d/f/e)
Good computer and MS Office skills
Ideally Opera knowledge (Opera Cloud)
Guest-oriented, professional work and sales talent
ADVANTAGES
Why joining Le Grand Bellevue:
Working at Le Grand Bellevue means becoming part of a team that prides itself on delivering a genuine and authentic service amidst the stunning beauty of the Swiss Alps.
Enjoy an inclusive hospitality culture where your dedication is recognized.
Join us in creating unforgettable moments for our esteemed guests and be part of our ongoing commitment to excellence in the luxury hospitality industry.
Discover the world-famous mountain destination with a wide range of activities
Employment conditions in accordance with L-GAV
Get your accommodation in our staffhouses in the surroundings on the hotel
Select the half/full pension from our staff restaurant
Be a hotel member of Swiss Deluxe Hotels group and enjoy discounted stay in the partners' hotels
Enjoy the benefits and discounts of the YOURGSTAAD card over the station
Get access to Brands for Employees and their plateform of deals
Sought position: Front office agent Ref ID: n°226367 Town: Switzerland Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: 3 months Work schedules: With a break Salary: selon CCNT Experience: entry level Job status: Employee Job category: Accommodation / Reception and Public relations Online since 2024/04/23 This job position is still available for the week of 2024-04-29
Le Journal des Palaces is back in the top Les Echos - Statista recruitment portals: we're still the best site specialising in the hotel industry, with the unwavering support of our candidates, who once again give us 5 stars
We would like to thank and share this trophy with ultra-luxury and luxury hotels, candidates and recruiters who continually encourage us to even greater excellence.
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Le Journal des Palaces is back in the top Les Echos - Statista recruitment portals: we're still the best site specialising in the hotel industry, with the unwavering support of our candidates, who once again give us 5 stars
