Sought position: Restaurant host / hostess Ref ID: n°40517 Town: Genève Country : Switzerland Contract type: Long term contract Salary: Selon expérience Experience: experienced Job status: Employee Job category: F&B / Restaurant Accomodation: Aucun Online since 2018/11/07 This job position is still available for the week of 2018-11-12
Under the supervision of the Restaurant Manager, your main responsibilities will be :
· Greet guests as they arrive and escort them to their seats according to our Standard Operating Procedures.
· Provide Menus and introduce the guest to their waiter.
· Ensuring that guests enjoy an excellent experience at our restaurant.
· Manage dining reservations for guests in advance and as they arrive at the restaurant.
· Answer Incoming calls and address customer’s queries according to our Standard Operating Procedures.
· Assist wait staff by helping to clear tables as needed
With a high school diploma (hospitality certification is a plus), you have at least two years of experience as a host/hostess or waiter/waitress in hotel restaurant of the same category and capacity (more than 250 rooms/covers). Previously you worked in an international and multi-cultural environment. You know the restaurant etiquette and you have experience in managing reservations.
You speak fluently English, French and a third language will be a strong asset. Ideally, you know Micros.
As the first point of contact for our guests, you have an excellent presentation and excellent communication skills (via phone or in-person). You demonstrate customer-service skills. Thanks to strong organizational skills, you are able to monitor the entire dining area. Your ability to work efficiently helps you to provide a smooth and personalized service to your guests even under pressure. Reliable team player, you are acknowledged for your positive and genuine attitude. Passionate by hospitality and catering, you like to share your knowledge with your guests and your colleagues. You are able to walk and stand during an entire shift. You can work in shifts as needed.
This position is to be filled as soon as possible. The position is opened to Swiss citizens and EU passport holders.
If you are interested in this opportunity, please send us your resume and your cover letter at firstname.lastname@example.org
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit www.http://careers.ihg.com to find out more about us.
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