Sought position: Head butler Ref ID: n°54656 Town: Vaitape Country : French Polynesia Contract type: Long term contract Contract start date : As soon as possible Salary: Selon expérience Experience: experienced Training course prepared:
Job status: Manager Job category: Accommodation / Reception and Public relations Accomodation: Poste logé, nourri, blanchi Online since 2019/06/15 This job position is still available for the week of 2019-07-15
The St. Regis Bora Bora is located in one of the most beautiful and romantic islands, set amid endless Pacific waters. The 90 bungalows sets within 22 acres offer a unique experience over the lagoon facing the Mt Otemanu.
Reporting to the Front Office Manager, theHead Butler is responsible for the overall success of the Butler Department.
• Performing and/or auditing on Signature Butler Services • Perform and/or auditing of Arrival and Departure processes, including, oshibori refresher towels, refreshment, and welcome and Fond Farewell from the Butler team. Escort guests to room. Offer and explain Butler service. Offer and facilitate garment pressing and shoeshine service, complimentary coffee or tea with wake up call. Packing and unpacking service. Touch each Butler service room daily refreshing water and amenities. Assist with guest departure as requested. • Assist with maintaining and updating current guest history records specifically targeting guest preferences, stay patterns, and personal profiles. Use these data sources to tailor make the stay experience. • Ensure Butler team is continuously finding ways to Build Loyalty Beyond Reason through ‘Executing Flawlessly’ on all service standards, and building relationships with all guests staying in Suites. • Act as Manager on Duty as needed
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
• Must be able to speak, read, write and understand the English language. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Ability to solve problems and make rational decisions. • Must possess a high level of accuracy and neatness.
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